Summary
Overview
Work History
Education
Skills
Accomplishments
Declaration
Timeline
Generic

KEERTHIHASAN DURAISAMY

Coimbatore

Summary

Driven Banking and Operations Professional with over 8 years of extensive experience in MSME Loan Operations, Process Optimization, and Branch Management within NBFCs. Adept at streamlining processes, leading teams, and ensuring compliance with banking regulations. Proven ability to implement operational improvements, enhance team productivity, and deliver exceptional customer service. Skilled in MIS reporting, loan disbursement, reconciliation, and team training.

Overview

9
9
years of professional experience

Work History

Assistant Manager Regional OPS

VERITAS FINANCE LIMITED
KARNATAKA
03.2025 - Current
  • Currently, I handled the Karnataka State Operation Team as a regional OPS; around 19 branches.
  • Trained new employees on branch operations, covering cash management, customer onboarding, document verification, and operational protocols.
  • Handled the Madurai and Tirunelveli RO as a regional OPS; around 19 branches' OPS report to me, and I train the new employees about the branch functions and activities end to end. Clear IT-related issues

Junior Operations Manager

VERITAS FINANCE LIMITED
Chennai Head Office
01.2020 - 11.2024
  • Coordinated loan disbursement activities, verifying documents, processing through the LMS API, and manual bank transactions.
  • Ensured 100% error-free disbursement by reconciling bank statements and LMS reports, and improved turnaround times.
  • Managed loan closure, reconciling LMS closure reports with branch communication for NOC issuance.
  • Conducted daily bank deposition verification for over 100 branches, ensuring accuracy in remittances and reporting.
  • Facilitated refunds for closed accounts by verifying excess amounts, processing through the LMS API, and reconciling transactions.
  • Prepared comprehensive MIS reports on operational activities, sharing insights with business teams, and senior management.
  • Led process improvement initiatives as a member of the Lean Management team to streamline workflows and reduce errors.

Branch Operation (OPS)

VERITAS FINANCE LIMITED
Coimbatore
01.2017 - 01.2020
  • I have completed 3 years of experience in branch operations at Veritas Finance Pvt. Ltd. My daily activities include demand sheet allocation, EWI passbook issuance, cash deposition, all kinds of register maintenance, customer onboarding processes, loan document and KYC verification, loan proposals processed to payment requests in the LMS application, collection cash handling of more than 2 lakh every day, coordination with SM and BM, and petty cash handling. Tele-calling activities of non-payment customers and query resolved from customers.

Collection Executive

VERITAS FINANCE LIMITED
Mettupalayam
01.2016 - 01.2017
  • Worked as a collection executive for one year at the time, doing sales and collections.

Education

B. Come - Computer application

Sri Ramakrishna Vidyalaya College
Coimbatore
04-2016

Skills

  • Team leadership
  • Banking software and MS Excel
  • Employee training
  • Operations management
  • Loan processing
  • Document verification
  • Cash management
  • Process improvement
  • Relationship management
  • Effective communication
  • Time management
  • Employee onboarding
  • Decision-making
  • Strategic planning
  • Customer onboarding
  • Regulatory compliance

Accomplishments

  • Got best performer award of branch operation

Declaration

  • I hereby declare that the information furnished above is true to the best of my knowledge and belief. I assure that I will fulfill the requirements of the organization needs.

Timeline

Assistant Manager Regional OPS

VERITAS FINANCE LIMITED
03.2025 - Current

Junior Operations Manager

VERITAS FINANCE LIMITED
01.2020 - 11.2024

Branch Operation (OPS)

VERITAS FINANCE LIMITED
01.2017 - 01.2020

Collection Executive

VERITAS FINANCE LIMITED
01.2016 - 01.2017

B. Come - Computer application

Sri Ramakrishna Vidyalaya College

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