Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
AssistantManager

KEERTHIKA KARUNAKARAN

Summary

A Banker with diverse experience in commercial underwriting, Risk analytics and Management reporting in Mortgage industry. Perform hands-on requirements in credit assessment of the clients, due diligence and trainings in loan processing division in the Finance Industry. 10 years of experience in the field of underwriting, system experience for the banking and loan approval process, business trend analysis and customer relationship management experience. Exclusive experience in handling HNI customers from loan origination to pre disbursement activities of loan Specialize in detailed reading of financial statements, understand various business models, and qualitative profile analysis (at retail levels) Leading a team of 4 members, ensured end to end implementation from understanding the process, products and peer mentoring Primarily responsible for front facing various business process owners to understand their requirement and ensured proper documentations are in place. Extensive working experience with all Microsoft O365 products (Excel, Word etc) Supports Contingent resource governance initiatives through interactions with internal stakeholders and cross functional business partners. Develops metrics, reports and dashboards and leadership presentations.

Overview

11
11
years of professional experience

Work History

Senior Manager

Kotak Mahindra Bank
11.2021 - Current
  • I am part of the mortgage credit management team where I performed credit adjudication of high value home loan applications
  • I was involved in due diligence of salaried and self-employed customer segments by co ordinating with various external and internal teams and ensured good quality business for the bank and efficient customer service
  • I also worked on other retail banking asset products such as Loan against property, Home loans, Loan against investment and Mutual funds
  • Liaising with the HNI clients’, internal clients like the technical and legal teams for loan clearance as per the requirements of the client
  • Worked cross-functionally with marketing, sales and finance departments.
  • Performed financial analysis to inform discussions with partners and make strategic decisions.
  • Partnered with IT to design, develop and implement technology-based solutions.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.

Branch Credit Manager

PNB Housing finance Limited
05.2017 - 10.2021
  • Worked with management to evaluate credit strategies and develop improvements.
  • Evaluated business practices and loan procedures to assess risk and develop mitigation plans to protect business operations and assets.
  • Reviewed accounts for signs of fraud and non-payment issues.
  • Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
  • Submitted delinquent accounts to collections department or outside resources.
  • Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
  • Compiled data and analyzed latest trends, identifying risks preventatively.
  • Completed ongoing professional training to facilitate accurate and productive credit management.
  • Created standard operating procedures and delivered training to credit personnel to improve operational efficiency.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.

Credit officer

HDFC Sales Pvt ltd
04.2013 - 04.2017
  • Underwrite mortgage proposal as per the laid down policies & procedure and conduct entire system audit for the cases that is sanctioned and disbursed
  • Conduct personal discussion with customers to establish Credit worthiness
  • Underwrite specific retail loan proposals and prepare Credit Appraisal Memo (CAM)
  • Handling of all HNI cases of the sales team and forward the proposal to HUB for processing
  • Provide end to end support to the sales team in terms of availing a file sanctioned

Cost Trainee

The Institute of cost accountants of India
05.2012 - 10.2012
  • Worked as cost trainee in technical directorate extension center of Institute of cost accountants of India
  • Organizing and attending the workshop conducted in the institute on various programs

Mortgage Underwriter

  • To assess the strengths and weaknesses of a profile, in terms of repayment capacity and intention to repay loan, by using qualitative techniques like personal discussions and meetings, observations at the business place, evaluation of financial statements and bank records and analyzing the industry trend of the client’s business
  • Analyzed loan risk and reviewed loan conditions and requirements.
  • Analyzed tax returns and financial statements to determine ongoing cash flow to support loan repayment.
  • Analyzed applicant assets and credit history to determine willingness and capacity to repay proposed mortgage obligation.
  • Maintained compliance with company and regulatory policies.
  • Reviewed titles and appraisals to validate properties to meet insurer and guarantor guidelines.
  • Determined loan eligibility and approved or rejected applications.
  • Collaborated with loan originators and processors to correctly review and assess applications and risks.
  • Researched applicant employment and financial histories to confirm document accuracy.
  • Liaised with lenders, appraisers and other third parties to communicate needs and requirements.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Liaising with the HNI clients’, internal clients like the technical and legal teams for loan clearance as per the requirements of the client
  • Responsibilities:
  • Analyze the P& L, Balance sheet of the individuals or companies applying for loan using various products in accordance with the bank policy and provide a decision on the proposal
  • Handling of HNI clients and process their application according to their requirement
  • Underwriting of Mortgage Loans for Customer segments of Salaried/Self-employed for entire Chennai region with approval authority of INR 70 lakhs
  • Responsible for release of month end MIS which contains target achieved by the credit department for the month
  • Responsible for authorization for Disbursement process using Loan origination system tool
  • Confer with the Legal, Valuation team and other business stakeholders involved to get their clearance on the proposal
  • Co-ordination with the sourcing partners
  • Liaising with the internal and external clients
  • Create a consolidated budget for the fiscal year and submit for management approval
  • Prepare monthly vendor bills and forward to the finance department to release the payment to vendor for various verifications carried by them
  • Recruit Credit process associate and provide them with complete on the job training including payroll processing for them
  • Having hands on experience in processing software like CORE, FINNACLE, BCIF , VITAL Analytics
  • Leading a team of 4 members and supports the team to track/evaluate performance of programs, services and initiatives
  • Ensures plans/programs adhere to appropriate policies and regulations., clients
  • To assess the strengths and weaknesses of a profile, in terms of repayment capacity and intention to repay loan, by using qualitative techniques like personal discussions and meetings, observations at the business place, evaluation of financial statements and bank records and analyzing the industry trend of the client’s business
  • Responsibilities:
  • Underwriting of Home Loans and Non-Housing Loans for Customer segments of SENP/SEP for entire Chennai region which has 4 branches and two outreach- Pondicherry & Vellore region with approval limit of Rs
  • 50 lakhs
  • Have exposure in underwriting salaried and NRI clients also by using the software tool customized for the bank
  • Responsible for authorization for Disbursement process, legal and technical reports
  • Confer with the Legal, Valuation team and other business stakeholders involved to get their clearance on the proposal
  • Co-ordination with the sourcing partners
  • Meeting sanction requirements of internal clients
  • Liaising with the internal and external clients
  • Assisting in recovery of default loans and clearing audit queries (additional assignment) by using the tool created to identify the defaulters in the banking list
  • Conducting regular Outreach activities for the outstation branches, to boost business (Pondicherry & Vellore Branch)
  • Handled a Credit process associate team of 4 members and ensured desired results are achieved by them
  • Ensured results are delivered within the prescribed TAT

Education

Bachelor of Commerce -

Ethiraj College for women – University of Madras
04.2012

CMA Intermediate -

Institute of cost and management accounts of India
02.2012

Skills

  • Business Performance Management
  • Sales Channel Analytics
  • Cross-Functional Team Leadership
  • Influencing and Negotiating
  • Documentation and Reporting
  • Team Building
  • Customer Relationship Management
  • MS Office
  • Inter-Department Collaboration
  • Customer Service
  • Decision Making

Interests

HONORS & AWARDS: , In 2019 have got PAN India 2nd twice in terms of highest files processing. Consistent productive team member in terms of sanction counts and TAT. Drove branches through various campaigns and meeting the DSA/ Connector and improved their Self-employed business. Top Gun award for Half Yearly performance of FY 23 Top performer for Q2, June -Sep 22

Languages

English, Tamil
First Language

Timeline

Senior Manager

Kotak Mahindra Bank
11.2021 - Current

Branch Credit Manager

PNB Housing finance Limited
05.2017 - 10.2021

Credit officer

HDFC Sales Pvt ltd
04.2013 - 04.2017

Cost Trainee

The Institute of cost accountants of India
05.2012 - 10.2012

Mortgage Underwriter

Bachelor of Commerce -

Ethiraj College for women – University of Madras

CMA Intermediate -

Institute of cost and management accounts of India
KEERTHIKA KARUNAKARAN