Keerthi Kumar (KK)
Product Manager
Bengaluru
Summary
With over 12 years of experience in product management, I have a proven track record of driving product strategy and innovation. My expertise in leading cross-functional teams to deliver impactful products aligns with my passion for creating solutions that meet user needs and business goals.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Product Manager
GE Healthcare
07.2022 - Current
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Demonstrate superior product and industry knowledge and helps organization to gain the competitive edge.
- Interacts with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback.
- Works with cross-functional teams to deliver features and major, complex products.
- Possesses a deep understanding of the technology stack and impact on final product.
- Routinely collaborates with UX, Architecture and engineering teams on multiple issues and decisions.
- Demonstrates expert persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.
- Owns the release and sprint backlogs short-term roadmap for MVPs and quarterly releases.
- Owns and manages the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
- Prioritize continuously in accordance with the understanding and validation of customer problems and needs.
- Demonstrates strategic expert level skills in problem decomposition and ability to navigate through ambiguity.
- Engages frequently (50% of the time) with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
- Translates unstructured or ambiguous work requests into actionable user stories and work units.
- Partners with Development Leadership to ensure healthy development process.
- Mentors junior team members.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
- Increased product adoption by developing and implementing effective marketing strategies.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Managed product demonstrations and testimonials for performance evaluation.
Senior Product Owner / Senior Program Manager
Thoughtfocus Ltd
12.2020 - 07.2022
- Elicitation, analyzing, managing the real needs of project stakeholders including customers, end users, with focus on requirements & quickly move into management of those requirements & verifying their end-to-end implementation through actual implementation on SDLC methods from Planning, Analysis, Design, Development, testing, Implementation & Maintenance
- Project & work-stream management
- Managing multiple projects simultaneously & effectively by monitoring team activities, establishing milestones & schedules
- Critically evaluate information gathered from multiple sources & reconcile conflicts
- Continuous interaction with tech & non-tech teams
- Manage risks related to reporters, projects, stakeholders & provide suitable solution
- Manage product implementation & take ownership of project management including customer relationship, planning & financials
- Manage of team of consultants, developers, QA, BA’s across cross-functional teams Globally (varied Geography)
- Conceptualize & formulate effective breed of solutions that address key implementation objectives within the bounds of scope, schedule & efforts
- Manage system configurations & deployment activities across multiple engagements
- Build & foster internal consulting teams capability within the implementation scope for various domains or industries like High Tech, Supply Chain, Retail & CPG
- Build & contribute to product roadmap through active feedback from customers & implementation experience
- Adhere to company policies & procedures to ensure the implementation is within specified company standards
- Manage & prioritize Feature iterations, set release expectations, set story points for measuring the product backlogs on Microsoft Azure Devops by utilizing it's available features effectively
- Collaborated with product development team to effectively modernize and update promotions writing Epics, User Stories, maintaining Product Backlog, Tasks, Impediments & tracking bugs
- Analyze the Features with INVEST model & split the product backlogs to meet the completion status per the set measurement of the Story points
- Preparing Project plans, Sprint plans followed by BI reports like Burndown, Burnup & others using Azure functionalities
- Conduct Sprint Grooming, Planning, Review & Retrospective sessions with the Scrum teams as a product owner
- Applied agile methodology to shorten cycle time and achieve target margins
- Possess sound knowledge on project management activities in-line with SDLC that includes Initiate, Planning, Execution, Monitoring, Control & closure phases
- Possess great knowledge of client interaction directly with customers across geographies.
Senior Product Owner / Program Manager
Zensar Technologies Pvt. Ltd.
06.2019 - 12.2020
- Possess sound knowledge of TPM & TPO (trade promotion management & optimization) processes implemented for various CPG customers that includes: Planning, Promotion Execution, Funds management, Payments Requests, Deduction Resolution, Promotion Planning, Reporting using BI tools, Post-event analysis & optimization with insights
- Liaised with product team and development team to help break down requirements
- Interacted with internal stakeholders as voice of customer
- Maintained project schedules by managing timelines and making proactive adjustments
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands
- Investigated and corrected or escalated project problems
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
- Represented visually on a Kanban board, allowing team members to see the state of every piece of work at any time.
Senior Solutions Consultant
E2open Systems
02.2016 - 06.2019
- Evangelized for updated supply chain and channel data products following introduction of new features or updated specifications
- Performed proof of concept demonstrations, instructing potential customers on benefits of TPO, rebates, claims, inventory and business intelligence products
- Collected customer satisfaction data via surveys and other measures, including POS, INVENTORY, SHIPMENTS, RETURNS, CROSS- SALES and various other data
- Performed detailed research of customer business structures to accurately tailor trade promotions, planning, rebates, incentives, claims and retail & CPG products to unique needs of each
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Implementation Consultant
Teamlease Services Ltd
04.2014 - 12.2015
- Assisted in planning of web and mobile software and system testing efforts
- Recommended automated operational improvements based on tracking and analysis of as-is & to-be data
- Requirement gathering, delivering documents on business requirement, product specifications, wireframes or mock-ups, root cause analysis, system improvement planning, process improvement planning, high level design etc..
Functional Consultant
Valixsoft Systems
11.2011 - 04.2014
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes
- Developed ERP metrics derived from raw company data to track improvements in organizational efficiency
- Evaluated as-is and to-be trends to understand competitive environments and assess current strategies
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SEACET - Bangalore
09.2008 - 05.2012
Skills
Leadership
Customer interaction
Project Management
Critical thinking
Web-based reporting tools
Competitive analysis
Consulting
Gap analysis
Test case scenarios
Release planning
Coaching and mentoring
Public speaking
Agile Workflow
UX Design
UX architecture
Figma
Adobe XD
QlikView
Qliksense
MS Azure Devops
Microstrategy
Agile project management
Project requirements
Project estimations
Project design
Agile expertise
Event planning and execution
Product lifecycle management
Business Relationship Management
Product Roadmaps
Product positioning
Enhancements
Mockups and prototypes
Product Management
Detail-oriented
Iterative Development
UX Diagnostic Management
User Data Collection
Jira, Atlassian, Rally
Requirements Building
User Feedback Collection
Product Lifecycle Management
Interpersonal Communication
User and UX Research
Wireframe Design
Prioritization and Execution
A/B Testing
Responsive Design Approaches
Product Vision and Strategy
Scrum Framework
Stakeholder Alignment
Competitive Analysis
Agile Software Development
Usability Studies
Pricing strategy
Product Development
Product Validation
Product Strategy
Stakeholder Relations
Design thinking
Negotiation
Requirements Gathering
Customer training
Cross Functional Leadership
Stakeholder Management
Critical Thinking
Attention to Detail
User Story Creation
Product Backlog Management
Feature Prioritization
Product Vision Definition
Product Promotion
Certification
Certified Scrum Product Owner (CSPO)
Affiliations
- Scrum Alliance
- UX Design Academy
- Business Analysis Global Forum
- Google UX designer's Forum
- Agile Product Owners
Timeline
Product Manager
GE Healthcare
07.2022 - Current
Senior Product Owner / Senior Program Manager
Thoughtfocus Ltd
12.2020 - 07.2022
Senior Product Owner / Program Manager
Zensar Technologies Pvt. Ltd.
06.2019 - 12.2020
Senior Solutions Consultant
E2open Systems
02.2016 - 06.2019
Implementation Consultant
Teamlease Services Ltd
04.2014 - 12.2015
Functional Consultant
Valixsoft Systems
11.2011 - 04.2014
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SEACET - Bangalore
09.2008 - 05.2012