Keerthi Prasad MN
Mysuru
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
VC Electronics
Mysuru
06.2018 - 12.2020
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Introduced new methods, practices and systems to reduce turnaround time.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Identified appropriate marketing channels and target customers for campaigns..
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Intern - Purchase Department
BEML Ltd
Mysuru
06.2022 - 07.2022
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Inspected account books and recorded transactions.
- Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
- Completed variety of purchasing and associated data entry tasks on complex, time-sensitive schedule.
Education
MBA - Retail & Supply Chain Management
University of Mysore
Mysuru, Karnataka09.2022
Bachelor of Arts - History, Economics & Optional English
St Joseph's First Grade College
Mysuru, Karnataka06.2018
Skills
- Customer Needs Identification
- Invoice Payment Authorization
- Discount Terms Negotiations
- Consumer Buying Patterns
- Microsoft Excel
- Customer Satisfaction
- Seasonal Promotions
Certification
- Diploma in Computer Teacher's Training Course (DCTTC), KEONICS - 2014
- Advanced Digital Marketing, MyCaptain - Nov 2022 - March-2022.
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Hindi
Intermediate (B1)
Tamil
Intermediate (B1)
Timeline
Intern - Purchase Department
BEML Ltd
06.2022 - 07.2022
Assistant Operations Manager
VC Electronics
06.2018 - 12.2020
MBA - Retail & Supply Chain Management
University of Mysore
Bachelor of Arts - History, Economics & Optional English
St Joseph's First Grade College
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