Website Specialist with 7+ years of experience in creating seamless digital experiences. Skilled in crafting web pages, optimizing content through SEO, and troubleshooting frontend UI using HTML, CSS, and JavaScript. Experienced in report generation, cross-functional collaboration, and managing B2C and B2B projects. Proven ability in problem-solving, workload management, and operating independently. Strong interpersonal and communication skills for collaborating with technical and non-technical teams.
•Content & Website Management: Authoring webpages, and published high-quality digital content using Content Management Systems (multiple global web domains) and for other platforms.
•Web Design: Designed web pages and components for e-commerce with HTML & CSS.
•Website Performance Optimization (WPO): Skilled in optimizing website speed and performance using techniques such as image optimization, lazy loading, caching strategies, minification, and reducing server response time to enhance user experience and SEO rankings.
•Testing: Led and performed UAT (validating all page elements) A/B tests ensuring cross-browser compatibility and responsive design for website launches.
•Collaboration: Teamed with backend teams to integrate new features and received feedback.
•Project Leadership: Managed multiple ad hoc projects for e-commerce websites.
•Stakeholder Coordination: Collaborated with global marketing teams, website stakeholders, and agencies to develop custom landing pages and review web traffic metrics.
•Content Localization: Coordinated content translations and addressed alignment issues & deploy website content across various markets based on English master content.
•Content Review: Ensured content accuracy, relevance, and adherence to standards.
•Performance Analysis: Reviewed Analytics test results, shared insights to improve customer experience, and helped shape digital plans.
•Internal Audits: Conducted Jira ticket audits and generated insights using Power BI.
•Documentation & Training: Produced and documented content on Confluence and engaged in training programs for skill enhancement.
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