Keerthivasan J
Data Consultant
Chennai
Summary
A focused Data Analytics professional offering over 12 years of rich experience in IT Industry, Finance, ITES and Telecom with
proven record of accomplishment in Business Intelligence (BI) and
Data Analytics related consulting projects.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Data Analysis Consultant
Verizon Data Services
Chennai
06.2016 - Current
- Researched and compiled tailored monthly analytics and reports for senior management
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Overhauled operational workflow to launch into new processing platform.
- Establishing effective governance for the data domain ensuring operation at satisfactory status
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Drove operational improvements which resulted in savings and improved profit margins.
- Designing, building and deploying, publishing data
analysis reports/dashboards for large volumes of
data. - Experience in interacting with various business
stakeholders and able to gather business
specifications and translate into data visualizations
for effective decision-making.
Lead Specialist-Reporting
Flex
Chennai
06.2014 - 06.2016
- Handled and supported MIS reporting team for North China. Mostly reports are performed using MS access databases due to large size data.
- Maintained knowledge of current sales and goals for each Business Region, quality compliance and customer experiences.
- Handled proper storage and rotation of all products and supplies.
- Communicated with management to request maintenance assistance for equipment.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
MIS Lead
Serco Global Services
Chennau
01.2012 - 06.2014
- Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
- Created weekly / monthly / Quarterly Business
Reviews for completely allotted program LOBs. - Preparing Payroll Inputs to payroll Team for Program
(Voice/Chat/Email) with headcount around
2000(Performance Incentive & SPL Incentive etc.). - Initiated budget forecast, analysis reports and generated ad-hoc reports for management for review.
- Understanding of Business Model development using different functionalities like Dimensional Hierarchies, Level Based Measures, Aggregation Rules, Time Series Function using Expression Builder
- Resolved issues and escalated problems with knowledgeable support and quality service.
Operations Specialist
Sutherland Global Services
Chennai
08.2010 - 01.2012
- Assisted various departments with change by communicating new improvement plans and expectations.
- Tracked and analyzed reports to determine needed improvements.
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for company.
- Ensured automation of reports and data
accumulation by effectively reducing response time
by using VBA macros. - Prepare monthly Dashboard's in MS excel
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Identified company objectives by analyzing feedback, observing consumers and collecting surveys.
- Evaluated performance and goals against metrics.
- Generated reports of findings to help management with making key decisions.
- Managed internal operational standards and productivity targets.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
Education
Bachelor of Science - Electronics & Communication Science
DRBCCC Hindu College
Pattabiram,Chennai 06.2006 - 05.2009
Skills
Workflow Analysis
Certification
Altervx Certified
Timeline
Altervx Certified
11-2022
Power BI
06-2021
Data Analysis Consultant
Verizon Data Services
06.2016 - Current
Lead Specialist-Reporting
Flex
06.2014 - 06.2016
MIS Lead
Serco Global Services
01.2012 - 06.2014
Operations Specialist
Sutherland Global Services
08.2010 - 01.2012
Bachelor of Science - Electronics & Communication Science
DRBCCC Hindu College
06.2006 - 05.2009
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