KEERTHIVASAN RAJA

Implementation

• Installation and Configuration: Deployed SolarWinds infrastructure components, including Orion server, additional polling engines, and database servers, adhering to best practices and organizational requirements.
• Configured SolarWinds settings to optimize performance and align with organizational goals.
• Monitoring Setup: Designed and implemented monitoring templates, thresholds, alerts, and notifications tailored to organizational needs.
• Configured automated device discovery and network topology mapping for efficient monitoring.
• Integration: Integrated SolarWinds with IT systems such as Active Directory for user authentication, ticketing systems for incident management, and CMDBs for asset tracking and configuration.
• Security Configuration: Implemented security measures, including SSL encryption, role-based access control (RBAC), and multi-factor authentication (MFA), to safeguard monitoring data.
• Documentation and Knowledge Management: Maintained comprehensive documentation of SolarWinds configurations, procedures, and troubleshooting steps.
• Documented system changes and updates to ensure accuracy and support knowledge sharing.

Support and Training

• Delivered training and support to end users and IT staff, ensuring effective use of SolarWinds monitoring tools.
• Addressed user inquiries, resolved issues, and provided best practices guidance to enhance monitoring efficiency.

BAU (Business As Usual) Operations

• Managed and maintained the SolarWinds platform to ensure high availability and optimal performance.
• Configured and optimized monitoring solutions to align with evolving organizational needs.
• Monitored network, server, and application performance using SolarWinds tools.
• Troubleshot and resolved issues related to SolarWinds configurations and data collection.
• Collaborated with IT teams to integrate SolarWinds monitoring into existing workflows and processes.
• Created custom reports and dashboards to deliver actionable insights into network health and performance.