Keith Dias
Mumbai
Summary
Dynamic Business Development Officer with a proven track record at Ardorcomm Media, adept in CRM management and client acquisition. Excelled in leveraging upselling strategies and objection handling to surpass targets. Demonstrates exceptional communication skills and a commitment to driving growth, achieving a significant increase in delegate engagement and revenue generation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Development Officer
Ardorcomm Media
Pune Maharashtra
08.2023 - 01.2024
- ArdorComm Media Group is growing media organisation connecting communities of Education, HR, Healthcare & Wellness, Governance, Media, Entertainment & Art for B2B & B2C outreach and socio-digital transformation through various facets like knowledge portals, webinars, events & awards etc.
Leading the School Community.
Managing Delegate & Speaker Acquisition, Generating Revenue Business Development, Facilitation and Managing the Operations in the Physcial Conference.
Delegate Sales Executive
Altaworld
Pune
07.2022 - 07.2023
- Delegate Acquisition my job role believes in providing information and benefits to my clients regards the Events my company curates. Managing the International Sales Telecalling meeting the targets assigned and Delegate part. Coordinating with various professionals Curating Conferences and Summits in Specialized in Foreign Markets Overseas Division US & UK mainly.
Delegate Acquisition Specialist Customer Relations
Transformance
Mumbai
08.2021 - 03.2022
- Being a part of a B2B Event company my job role is sales and marketing by leading the upselling of awards and delegate engagement for projects assigned to me co-ordinating with various professionals like Marketing Heads, IT Heads, HR Heads Finance Heads and much more. also arranging a 1 to 1 meet for company heads with my business partners for network engagement and helping them transform their vision for their organizations to meet their goals
Senior Customer Relations Representative
Tech Mahindra
Mumbai
06.2019 - 01.2020
- My job profile is handling Escalation calls Supervisor Inbound calls and Outbound calls with Hutchison 3G UK From Sales team, Retention ,Pay as you Go (Prepaid) ,PostPay (Postpaid), Technical team .Customers upset with the Services Complaining, helping them to resolve their issues . As this job profile adds responsibility in my profession making decisions for the customer and 3G Outlets across UK. Being their last point of contact regards to any complains or any dissatisfaction for Hutchison 3G network UK.
Education
SSC - National Institute Of Open Schooling
St. Anthony's Senior Secondary School - Vakola
Vakola Santacruz E06-2016
High School Diploma - National Institute of Open Schooling
St. Andrew's College of Arts, Scienc
Skills
- Prospect targeting
- CRM management
- Cold calling
- Client acquisition
- Upselling strategies
- Objection handling
- Target achievement
- Closing techniques
Languages
English
First Language
Hindi
Advanced (C1)
C1
Spanish
Beginner (A1)
A1
Certification
Google Digital Unlocked
Digital Course Certification
Successful Negotiation: Essential Strategies and Skills
University of Michigan
Timeline
Business Development Officer
Ardorcomm Media
08.2023 - 01.2024
Delegate Sales Executive
Altaworld
07.2022 - 07.2023
Delegate Acquisition Specialist Customer Relations
Transformance
08.2021 - 03.2022
Senior Customer Relations Representative
Tech Mahindra
06.2019 - 01.2020
SSC - National Institute Of Open Schooling
St. Anthony's Senior Secondary School - Vakola
High School Diploma - National Institute of Open Schooling
St. Andrew's College of Arts, Scienc
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