Kelly Tran
Fishers
Summary
Results-driven professional with a background in tutoring and volunteer coordination. Skilled in data analysis and time management, contributing to improved student performance and efficient event execution. Committed to promoting positive experiences through effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tutor
Chau Duong
Fishers
12.2023 - 08.2024
- Tracked student performance on assignments and assessments to identify improvement areas and tailor support.
- Implemented strategies for time management and organization to aid student study schedules.
- Facilitated engaging discussions promoting critical thinking and problem-solving skills.
- Communicated with parents regarding student progress and areas for improvement.
- Designed tutoring environment enhancing learning efficiency and comfort.
Volunteer
Volunteer Fishers
Fishers
08.2021 - 01.2024
- Coordinated communication between volunteers and program coordinators, improving information flow and event execution.
- Actively listened to volunteers and collected feedback to promote positive experiences and foster engagement.
- Assisted in the preparation, setup, and breakdown of community and public events.
- Collaborated with team to ensure adherence to safety protocols during events, enhancing overall participant safety.
- Gathered grassroots supporters' opinions to strengthen the group's position.
Management Trainee
Xing Fu Tang
Indianapolis
08.2023 - 12.2023
- Delivered exceptional customer service, enhancing overall client experience.
- Promoted customer satisfaction by resolving problems with efficient, friendly service.
- Resolved customer complaints promptly, ensuring high service standards and positive client interactions.
- Handled customer complaints to enhance satisfaction and foster loyalty.
- Collaborated with diverse coworkers to address product-related issues and achieve team goals.
- Operated cash register, processing transactions swiftly and accurately.
Education
Bachelor of Science - Management
Purdue University
West Lafayette, IN05-2028
Skills
- Customer service
- Effective communication
- Team collaboration
- Project management
- Time management
- Process optimization
- Data analysis
Languages
English
Native/ Bilingual
Vietnamese
Professional
Certification
Certified Nursing Assistant (CNA)
Timeline
Tutor
Chau Duong
12.2023 - 08.2024
Management Trainee
Xing Fu Tang
08.2023 - 12.2023
Volunteer
Volunteer Fishers
08.2021 - 01.2024
Bachelor of Science - Management
Purdue University