Kelsey Bogard
Terre Haute
Summary
Dynamic educator and program coordinator at ISU Indiana State University, recognized for enhancing student retention by 45% through innovative program initiatives. Expertise in curriculum development and crisis management, combined with strong interpersonal communication skills, fosters a supportive learning environment that inspires student success and engagement.
Overview
11
11
years of professional experience
Work History
Affairs & Higher Education Assistant Professor & Program Coordinator
ISU Indiana State University
Terre Haute
08.2022 - Current
- Program Management, Administration, and Strategic Direction
- Oversee the day-to-day operations of the master’s program in student affairs and higher education, ensuring alignment with institutional goals and accreditation requirements
- Coordinate course scheduling, faculty assignments, and resource allocation to support program delivery
- Facilitate communication between students, faculty, and administration to address program-related concerns and foster a supportive learning environment
- Developed key collaborative relationships with campus administrative areas, faculty, and community agencies
- Directed a comprehensive Student Affairs and Higher Education master's program, managing program operations, staff recruitment, and strategic planning
- Developed and implemented strategic initiatives to improve student retention and engagement, increasing program satisfaction scores by 20%
- Managed an annual budget, ensuring efficient allocation of resources and alignment with institutional priorities
- Led a student affairs program serving 100+ students, increasing retention rates by 45% over two years
- Supervised a team of 10+ staff members, providing professional development and training to enhance student engagement and program effectiveness
- Led performance evaluations and student-staff development plans, increasing student employee retention rates within the Division of Student Affairs
- Student Support, Advising, and Crisis Management
- Advise master’s students on academic planning, including course selection, degree requirements, and career pathways
- Provide guidance on practicum and internship placements, working with students to identify opportunities that align with their professional goals
- Organize and lead orientation sessions, workshops, and professional development activities for master’s students
- Created a staff training program focused on crisis response and student support services, improving response times by 25%
- Served as the on-call administrator for student crises, providing rapid response to behavioral, health, and safety emergencies in collaboration with campus police and health services
- Chaired the Behavioral Intervention Team, developing intervention plans and risk assessments to support students in crisis
- Advised faculty and staff on handling disruptive student behavior, ensuring compliance with institutional policies and student rights
- Program Development, Accountability, and Assessment
- Lead the continuous improvement of the master’s program through curriculum review, assessment, and the incorporation of best practices in student affairs education
- Collect and analyze program data, such as student performance, retention rates, and graduate outcomes, to inform program enhancements
- Coordinate the development of new courses or program initiatives based on emerging trends in student affairs and higher education
- Ensure program alignment with accreditation standards and prepare reports for accreditation reviews
- Supervised the Office of Student Accountability, implementing restorative justice practices that reduced disciplinary cases by 15% year-over-year
- Oversaw the creation and execution of student support programs, including housing assistance and mental health outreach, increasing student participation by 30%
- Assessed program outcomes using data-driven methods, identifying trends and opportunities to enhance student success
- Cross-Campus Collaboration and Policy Development
- Develop and implement recruitment strategies to attract a diverse and talented cohort of students to the master’s program
- Partnered with campus police, faculty, and student affairs staff to develop a campus-wide safety and wellness strategy, reducing incident reports by 10%
- Worked with the Policy Review Board to update student conduct and accountability policies, ensuring alignment with federal guidelines (Title IX, ADA, FERPA)
- Served on the Crisis Management Response Team and University Demonstration Response Team, providing strategic leadership during campus-wide events and emergencies
- Represent the program at graduate school fairs, information sessions, and other recruitment events
- Collaborate with the marketing and communications department to create promotional materials and manage the program’s online presence
- Build and maintain relationships with alumni, employers, and professional organizations to support recruitment and placement efforts
- Faculty & Staff Collaboration and Support
- Work closely with faculty members to ensure the successful delivery of the master’s program, including providing support for course development and instruction
- Facilitate faculty meetings and professional development opportunities related to program goals and student success
- Assist in the evaluation of faculty performance and the identification of professional development needs.
Assistant Professor
ISU Indiana State University
Terre Haute
08.2022 - Current
- Teaching and Instruction
- Develop and teach graduate-level courses in student affairs and higher education, focusing on topics such as student development theory, leadership, diversity, equity, and inclusion
- Design course syllabi, lesson plans, and assessments that align with program learning outcomes and meet accreditation standards
- Integrate experiential learning opportunities, such as case studies, simulations, and service-learning projects, into course instruction
- Utilize various teaching modalities, including in-person, online, and hybrid formats, to accommodate diverse learning needs
- Research and Scholarship
- Conduct original research on topics related to student affairs, higher education, and/or related fields, with an emphasis on areas such as student success, campus climate, social justice, or higher education policy
- Represented the university at national conferences and professional organizations, strengthening the institution’s presence in the student affairs community
- Publish research findings in peer-reviewed journals, books, and conference proceedings
- Present research at national and international conferences, such as the American College Personnel Association (ACPA) and NASPA – Student Affairs Administrators in Higher Education
- Pursue external funding opportunities, such as grants, to support research initiatives
- Service and Leadership
- Serve on departmental, college, and university committees, contributing to the governance and strategic planning of the institution
- Advise and mentor graduate students, including those working on theses or dissertations
- Participate in the recruitment, admission, and orientation processes for prospective and incoming students
- Engage in professional organizations related to student affairs and higher education, such as ACPA or NASPA, through committee work, presentations, and leadership roles
- Program Development and Assessment
- Assist in the development, evaluation, and revision of the student affairs and higher education curriculum to ensure it meets current professional standards and the needs of students
- Collaborate with colleagues to develop new academic programs, certificates, or concentrations that address emerging trends in higher education
- Implement program assessment strategies, including the collection and analysis of data, to evaluate the effectiveness of courses and overall program outcomes.
Lecturer
ISU Indiana State University
Terre Haute
08.2021 - 07.2022
- Teaching master’s courses in the Student Affairs and Higher Education program, advising students, and assist in recruitment and admission activities
- Serving as an advisor for the Student Affairs and Higher Education master’s program
- Assisting in recruitment of masters and doctoral programs
- Expertise in asynchronous and synchronous teaching platforms
- Preparing and delivering lectures, tutorials, workshops, and seminars
- Developing curricula and course material that can be used across a number of platforms
- Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base
- Setting and grading assignments, tests, and exams
- Conducting research, and writing papers, proposals, journal articles, and books
- Attending and participating in meetings, conferences, and other events in and outside of the institution
- Participating in training opportunities and initiatives at the institution
- Staying current by reading widely and producing published work in the field.
Graduate Assistant
ISU Indiana State University
Terre Haute
08.2018 - 05.2021
- Coordinated the master’s and doctoral program in student affairs and higher education in the Educational Leadership Department with primary leadership and management oversight responsibilities for the program
- Assisted in the grant writing process for the departments's study abroad trip to South Africa
- Served as an advisor for the Student Affairs and Higher Education master’s program
- Assisted in recruitment of masters and doctoral programs
- Recruited and hosted department Lunch & Learns;
- Organized and facilitated department events and recruitment fairs;
- Assisted with the editing of the case studies book and other publications during the academic year;
- Organized the SAHE Hooding Ceremony;
- Edited the department newsletter, websites, and banner;
- Planned and recruited for department study abroad trip
- Attended all Departmental Faculty meetings as well as college wide meetings
- Assisted students in developing an Academic Plan for timely completion
- Assisted students in accessing resources for academic, financial and/or personal support
- Facilitated or conduct workshops, seminars, presentations and meetings
- Maintained a flexible schedule for student advisement appointments
- Collaborated with faculty and student academic staff on delivery of grant support
- Assisted students/faculty advisors with completing Financial Aid & SAP Appeals
- Collaborated on individual student success strategies with faculty advisors, and interact with Admissions, Financial Aid, Counseling, and Student Success Center staff
Recruitment and Completion Coach
STCC Southwest TN Community College
Memphis
01.2017 - 08.2018
- Assisted with undergraduate and graduate retention
- Assisted with the editing of the case studies book and other publications during the academic year;
- Organized the SAHE Hooding Ceremony;
- Edited the department newsletter, websites, and banner;
- Planned and recruited for department study abroad trip
- Attended all Departmental Faculty meetings as well as college wide meetings
Technical Support and Trainer
United Systems & Software
Benton
01.2014 - 08.2015
- Trained city employees on software through onsite group and one-on-one training sessions
- Performed troubleshooting and customization to solve problems over the phone
- Coached customers on day-to-day procedures over the phone and via remote desktop connection
Education
MBA - Business Administration and Management
Indiana State University (ISU)
Terre Haute, IN05-2026
Ph.D. - Higher Education Leadership
Indiana State University (ISU)
Terre Haute, IN05-2021
Master of Arts - Postsecondary Education Administration
Murray State University (MSU)
Murray, KY12-2016
Bachelor of Science - Computer Information Systems
Murray State University (MSU)
Murray, KY12-2013
Skills
- Advanced knowledge of personal computer components
- Program management
- Curriculum development
- Crisis management
- Student advising
- Effective communication
- Public speaking
- Team leadership
- Reporting requirements
- Group facilitation
- Educational assistance
- Google suite proficiency
- Organizational skills
- Reinforcing learning concepts
- Analytical skills
- Online learning
- Student progress assessment
- Project-based learning
- Analytical thinking
- Teaching pedagogy
- Literacy development
- Written communication
- Cultural sensitivity
- Problem-solving abilities
- Blackboard software
- Multitasking
- Curriculum-based lessons
- Goal setting and monitoring
- Interpersonal communication
- Motivating and inspiring students
- Inquiry-based learning
- Multicultural awareness
- Strong work ethic and dependable
- Reliability
- Motivation and engagement
- Computer skills
- Learning styles
- Instructional strategy implementation
- Safety
- Student assessment
- Computer and Microsoft office skills
- Learning strategies
- Student supervision
- Reading and writing support
- Setting up activities
- Literacy education
- Student accommodation
- Multicultural education
- Friendly and outgoing
- Multidisciplinary team collaboration
- Social-emotional support
- Interactive learning
- Patient
- Individualized education plans
- Supervising classroom activities
- Adaptability and flexibility
- Zoom
- Skype
- Microsoft Office Suite
- Macintosh
- Canva
- Photoshop
- Illustrator
- Ada programming languages
- Banner
- Canvas
- Slate
- BlackBoard
- Individual instruction
- Technology integration
- Skill building support
- Multitasking capacity
- Lesson planning and preparation
- Team building
Affiliations
- Delta Sigma Theta Sorority, INC.
- SACSA: Southern Association for College Student Affairs
- ACPA: American College Personnel Association
Accomplishments
- ACPA’s Annuit Coeptis Emerging Professional Award
- Thank-A-Prof: Student Appreciation Award
- Her Color Shines – Perseverance Winner
Publications
- Book, Unleashing suppressed voices on college campuses: Diversity issues in higher education and student affairs, Hinton, K.G, Howard-Hamilton, M.F., V. Grim, Brown, O.G., Davenport, M., & Bogard, K., Summer 2021
- Book Chapter, History of Student Affairs: From Counseling Theories to Leadership Models, Howard-Hamilton, M. F. & Bogard, K., in progress
References
References available upon request.
Timeline
Affairs & Higher Education Assistant Professor & Program Coordinator
ISU Indiana State University
08.2022 - Current
Assistant Professor
ISU Indiana State University
08.2022 - Current
Lecturer
ISU Indiana State University
08.2021 - 07.2022
Graduate Assistant
ISU Indiana State University
08.2018 - 05.2021
Recruitment and Completion Coach
STCC Southwest TN Community College
01.2017 - 08.2018
Technical Support and Trainer
United Systems & Software
01.2014 - 08.2015
MBA - Business Administration and Management
Indiana State University (ISU)
Ph.D. - Higher Education Leadership
Indiana State University (ISU)
Master of Arts - Postsecondary Education Administration
Murray State University (MSU)
Bachelor of Science - Computer Information Systems
Murray State University (MSU)
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