Kelsey E. Rhoades
Alexandria
Summary
Dynamic and results-driven professional in nursing healthcare with a strong foundation in clinical practice. Expertise in patient care and treatment planning consistently leads to improved health outcomes, demonstrating a commitment to excellence in healthcare delivery. Proficient in conducting thorough patient assessments and fostering effective communication within multidisciplinary teams, ensuring collaborative approaches to patient management. Passionate about leveraging clinical knowledge to enhance patient experiences and drive quality improvements in healthcare settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teletriage Clinician Support Specialist
Eventus WholeHealth
03.2023 - Current
- Streamlined documentation processes, improving accuracy and efficiency in patient record management.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Served as a mentor to new hires, providing guidance on techniques, documentation standards, and ethical considerations in practice.
- Facilitated communication between departments to enhance service delivery and client satisfaction.
- Tracked and documented patient interactions to maintain accurate records.
Drink Maker
Happy Nutrition Kokomo
12.2021 - 03.2023
- Reduced wait times for customers by efficiently multitasking during peak hours of operation.
- Balanced multiple responsibilities such as taking orders, preparing drinks, and tending to customers'' needs in a timely manner.
- Monitored inventory levels to maintain stock of ingredients and supplies.
- Assisted in training new employees on drink recipes, techniques, and customer service best practices.
- Operated blending and mixing equipment for optimal drink preparation.
Cashier
Ross Dress for Less
07.2021 - 12.2021
- Delivered exceptional customer service, enhancing overall shopping experience for clients.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team to optimize store layout, increasing product visibility and accessibility.
Certified Nursing Aide
Essential Health and Living - Northview
04.2020 - 05.2021
- Communicate with care team regarding resident care, etc.
- Accurately document patient abilities and activities of daily living
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Advocated for resident needs, fostering trust and improving overall satisfaction with care services.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
Certified Lifeguard
Alexandria City Pool
05.2018 - 08.2019
- Monitored pool activities to prevent accidents and respond promptly to emergencies.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided first aid and emergency response, maintaining a calm and effective presence during incidents.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Entered water immediately to pull struggling swimmers to safety.
Education
Bachelor of Science - Nursing
Indiana University Kokomo
Kokomo, IN12-2025
Academic Honors Diploma -
Alexandria Monroe High School
Alexandria, IN05.2021
Skills
- Effective time management
- Skilled in tracking patient activities and progress
- Proficient in verbal and written communication
- Effective teamwork and autonomy
- Thorough patient record management
- Self-reflection
Certification
- Certified Nursing Aide - #CNA2002393
- Issue date: 2020-07-13
- Expiration date: 2024-07-14
- BLS (CPR and AED) certified
- Issue date: 2022-06-21
Languages
English
Native or Bilingual
Timeline
Teletriage Clinician Support Specialist
Eventus WholeHealth
03.2023 - Current
Drink Maker
Happy Nutrition Kokomo
12.2021 - 03.2023
Cashier
Ross Dress for Less
07.2021 - 12.2021
Certified Nursing Aide
Essential Health and Living - Northview
04.2020 - 05.2021
Certified Lifeguard
Alexandria City Pool
05.2018 - 08.2019
Bachelor of Science - Nursing
Indiana University Kokomo
Academic Honors Diploma -
Alexandria Monroe High School