Kelsey Miller
Markleville
Summary
Dedicated and service-oriented Office and Accounts Manager with a robust background in Veterinary Medicine, including 3 years in accounts management and 6 years as a Veterinary Assistant. Proven expertise in payment agreements and account management, complemented by strong administrative experience. Exceptional communication and time management skills ensure precision and efficiency in task execution. Committed to delivering high-quality service while fostering positive relationships with clients and team members.
Overview
14
14
years of professional experience
Work History
Office Manager
TJ's Chimney Service & Fireplaces
Greenfield, IN
10.2025 - 02.2026
- Managed daily office operations, ensuring efficiency and productivity across departments.
- Coordinated schedules and appointments for staff, optimizing time management and resource allocation.
- Oversaw inventory management, implementing systems to track supplies and reduce waste.
- Developed office procedures that improved workflow and enhanced team collaboration.
Executive Assistant to the Owner
77 Companies
Greenfield, IN
03.2025 - 10.2025
- Coordinated executive schedules, ensuring efficient time management and prioritization of key meetings.
- Developed and maintained filing systems, enhancing document retrieval efficiency for senior management.
- Managed communication across departments to streamline project updates and facilitate collaboration.
- Prepared comprehensive reports and presentations, supporting decision-making processes for executive leadership.
- Addressed numerous phone calls and email inquiries to enhance customer support and satisfaction.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed procurement of supplies for job sites and office operations.
- Designed and implemented a membership program to enhance customer loyalty.
- Facilitated effective communication channels with technicians to enhance operational efficiency.
Admin Director and Collections Specialist
Triple J Utility Services
New Castle, IN
08.2023 - 02.2025
Customer Relations
Spry, Inc.
Pendleton, IN
05.2022 - 08.2023
Company Administrator
RE/MAX Realty Group
Greenfield, IN
08.2021 - 05.2022
DOT Compliance Data Entry
Kelmar Safety, Inc.
Greenfield, IN
03.2021 - 08.2021
Administrative Assistant
Hancock Dermatology
Greenfield, IN
07.2020 - 07.2021
Accounts Receivable Manager/Veterinary Assistant
The Heritage Clinic
Carthage, IN
01.2012 - 01.2020
- Overseeing daily operations, managing staff, ensuring compliance with safety regulations, and providing exceptional customer service. Also responsible for communication regarding accounts receivables, ordering, and scheduling. Widely experienced in computer data entry and management, responsibilities with company finances and accounts payable.
Education
Eastern Hancock Schools
Charlottesville, IN06-2014
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Ivy Tech Community College
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IU East Richmond
01-2015
Skills
- Customer and Personal Service
- Communication and Media
- Problem-solving
- Active Listening
- Personal and Human Resources
Timeline
Office Manager
TJ's Chimney Service & Fireplaces
10.2025 - 02.2026
Executive Assistant to the Owner
77 Companies
03.2025 - 10.2025
Admin Director and Collections Specialist
Triple J Utility Services
08.2023 - 02.2025
Customer Relations
Spry, Inc.
05.2022 - 08.2023
Company Administrator
RE/MAX Realty Group
08.2021 - 05.2022
DOT Compliance Data Entry
Kelmar Safety, Inc.
03.2021 - 08.2021
Administrative Assistant
Hancock Dermatology
07.2020 - 07.2021
Accounts Receivable Manager/Veterinary Assistant
The Heritage Clinic
01.2012 - 01.2020
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Ivy Tech Community College
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IU East Richmond
Eastern Hancock Schools