Kelsey Miller
Markleville
Summary
Dedicated and service-oriented Office and Accounts Manager with a robust background in Veterinary Medicine, including 3 years in accounts management and 6 years as a Veterinary Assistant. Proven expertise in payment agreements and account management, complemented by strong administrative experience. Exceptional communication and time management skills ensure precision and efficiency in task execution. Committed to delivering high-quality service while fostering positive relationships with clients and team members.
Overview
14
14
years of professional experience
Work History
Office Manager
TJ's Chimney Service & Fireplaces
2025.10 - 2026.02
- Managed daily office operations, ensuring efficiency and productivity across departments.
- Coordinated schedules and appointments for staff, optimizing time management and resource allocation.
- Oversaw inventory management, implementing systems to track supplies and reduce waste.
- Developed office procedures that improved workflow and enhanced team collaboration.
Executive Assistant to the Owner
77 Companies
2025.03 - 2025.10
- Coordinated executive schedules, ensuring efficient time management and prioritization of key meetings.
- Developed and maintained filing systems, enhancing document retrieval efficiency for senior management.
- Managed communication across departments to streamline project updates and facilitate collaboration.
- Prepared comprehensive reports and presentations, supporting decision-making processes for executive leadership.
- Addressed numerous phone calls and email inquiries to enhance customer support and satisfaction.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed procurement of supplies for job sites and office operations.
- Designed and implemented a membership program to enhance customer loyalty.
- Facilitated effective communication channels with technicians to enhance operational efficiency.
Admin Director and Collections Specialist
Triple J Utility Services
2023.08 - 2025.02
Customer Relations
Spry, Inc.
2022.05 - 2023.08
Company Administrator
RE/MAX Realty Group
2021.08 - 2022.05
DOT Compliance Data Entry
Kelmar Safety, Inc.
2021.03 - 2021.08
Administrative Assistant
Hancock Dermatology
2020.07 - 2021.07
Accounts Receivable Manager/Veterinary Assistant
The Heritage Clinic
2012.01 - 2020.01
- Overseeing daily operations, managing staff, ensuring compliance with safety regulations, and providing exceptional customer service. Also responsible for communication regarding accounts receivables, ordering, and scheduling. Widely experienced in computer data entry and management, responsibilities with company finances and accounts payable.
Education
Eastern Hancock Schools
Charlottesville, IN2014-06
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Ivy Tech Community College
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IU East Richmond
2015-01
Skills
- Customer and Personal Service
- Communication and Media
- Problem-solving
- Active Listening
- Personal and Human Resources
Timeline
Office Manager
TJ's Chimney Service & Fireplaces
2025.10 - 2026.02
Executive Assistant to the Owner
77 Companies
2025.03 - 2025.10
Admin Director and Collections Specialist
Triple J Utility Services
2023.08 - 2025.02
Customer Relations
Spry, Inc.
2022.05 - 2023.08
Company Administrator
RE/MAX Realty Group
2021.08 - 2022.05
DOT Compliance Data Entry
Kelmar Safety, Inc.
2021.03 - 2021.08
Administrative Assistant
Hancock Dermatology
2020.07 - 2021.07
Accounts Receivable Manager/Veterinary Assistant
The Heritage Clinic
2012.01 - 2020.01
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Ivy Tech Community College
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IU East Richmond
Eastern Hancock Schools