Kelsie Neal
Lafayette
Summary
Experienced healthcare professional with a strong background in patient care and medical terminology. Proficient in providing compassionate and high-quality care, ensuring the well-being of patients. Skilled in medical records management and administrative tasks, maintaining meticulous attention to detail and organization. Committed to delivering exceptional service and contributing to the smooth operation of healthcare facilities.
Overview
14
14
years of professional experience
Work History
Surgery Scheduler
Franciscan Physician Network
07.2024 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Updated patient records to reflect upcoming surgeries and medical histories.
Wound Care Technician
Franciscan Alliance
09.2022 - 07.2024
Pharmacy Technician
07.2023 - 04.2024
Rehabilitation Technician
Reliant Rehabilitation
10.2021 - 09.2022
CNA - Certified Nursing Assistant
mulberry health
07.2021 - 10.2021
Registered Behavior Technician RBT
Piece Autism Center LLC
04.2020 - 07.2021
RBT
Little Star Center
08.2019 - 04.2020
Direct Support Professional
Wabash Center
01.2017 - 08.2019
Mental Health Technician
Wabash Valley Alliance
12.2016 - 09.2017
Pharmacy Technician
Meijer
01.2014 - 12.2016
- As a pharmacy tech I count and fill scripts, provide customer service, deal with multi line phones and fax machines and I also deal with handling insurance
Cashier
Sam's Club
05.2013 - 01.2014
Cashier
Walmart
06.2011 - 05.2013
Education
Medical Billing and Coding -
Herzing University
Lafayette, IN04.2024
Skills
- English
- CNA skills
- Registered Behavior Technician RBT
- Customer Service (6 years)
- Developmental Disabilities Experience
- Behavioral Health
- Crisis Intervention
- Cash handling
- Special Education
- Patient care
- Documentation review
- Vital signs
- Body mechanics
- Typing
- Filing
- Analysis skills
- Resident's rights
- Home care
- ADLs
- Customer support
- Medical scheduling (Less than 1 year)
- Obtaining authorizations
- Schedule coordination
- Office administration
- Data entry proficiency
- Insurance pre-certifications
Personal Information
Date of Birth: 12/13/92
Timeline
Surgery Scheduler
Franciscan Physician Network
07.2024 - Current
Pharmacy Technician
07.2023 - 04.2024
Wound Care Technician
Franciscan Alliance
09.2022 - 07.2024
Rehabilitation Technician
Reliant Rehabilitation
10.2021 - 09.2022
CNA - Certified Nursing Assistant
mulberry health
07.2021 - 10.2021
Registered Behavior Technician RBT
Piece Autism Center LLC
04.2020 - 07.2021
RBT
Little Star Center
08.2019 - 04.2020
Direct Support Professional
Wabash Center
01.2017 - 08.2019
Mental Health Technician
Wabash Valley Alliance
12.2016 - 09.2017
Pharmacy Technician
Meijer
01.2014 - 12.2016
Cashier
Sam's Club
05.2013 - 01.2014
Cashier
Walmart
06.2011 - 05.2013
Medical Billing and Coding -
Herzing University
Similar Profiles
Elizabeth LampingElizabeth Lamping
Licensed Practical Nurse at Franciscan Physician NetworkLicensed Practical Nurse at Franciscan Physician Network
Valerie WrightValerie Wright
Registered Medical Assistant at Franciscan Physician NetworkRegistered Medical Assistant at Franciscan Physician Network
Mariama HayesMariama Hayes
Certified Medical Assistant at Franciscan Physician NetworkCertified Medical Assistant at Franciscan Physician Network