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Energetic and meticulous call center agent with 4 years of experience providing sales and customer service and growing customer retention in a fast-paced retail environment. Customer-focused Sales Associate with providing high-quality customer service, strengthening brand loyalty, and boosting sales. Specializes in closing and visual merchandising. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Hardworking employee enthusiastic about learning everything about any field I'm in inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

3072677506
Sales offering in-depth experience in administration of vital business projects and processes. Excellent
communicator and project manager with strengths in daily operations management, workflow
improvements and customer service RETAIL, RETAIL SALES, SATISFACTION, TIME MANAGEMENT, RELATIONSHIP MANAGEMENT, CUSTOMER
SERVICE, FRONT DESK EXPERIENCE, TELEPHONE, ADMINISTRATIVE TASKS, CLERICAL, FRONT DESK,
ORGANIZATIONAL SKILLS, CLERICAL SUPPORT, EVENT PLANNING, NETWORKING, NATURAL, CUSTOMER
RELATIONS, TEAM BUILDING, PROBLEM SOLVING, OPERATIONS
Additional Information

Dynamic Sales Representative with a proven track record at For Personal Interest, adept in customer relations and sales strategy development. Excelled in enhancing client satisfaction and fostering trust-based relationships, leading to increased repeat business. Skilled in product and service knowledge, alongside exceptional interpersonal communication, ensuring informed decision-making and revenue growth.

KELVIN CHIPUNGU

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Overview

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Sales Representative

Education

MBA - Procurement

BBA - FINANCIAL MANAGEMENT

No Degree - CERTIFICATE IN FINANCIAL ACCOUNTING

No Degree - MALAWI SCHOOL CERTIFICATE OF EDUCATION

Skills

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Sales Representative

MBA - Procurement

BBA - FINANCIAL MANAGEMENT

No Degree - CERTIFICATE IN FINANCIAL ACCOUNTING

No Degree - MALAWI SCHOOL CERTIFICATE OF EDUCATION

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