Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
me
References
Timeline
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Kelvin Ortiz

Indianapolis

Summary

Dynamic professional with a strong background in customer service at McDonald's, excelling in cash handling and relationship building. Proven ability to collaborate effectively with teams and adapt to fast-paced environments. Recognized for maintaining high-quality standards in construction work, showcasing an exceptional work ethic, and physical stamina. Hardworking team member, skilled at counting money, processing payments, and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

McDonald's
Indianapolis
02.2025 - 04.2025
  • Greeted customers and answered their questions about the store's products and services.
  • Built and maintained productive relationships with employees.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Answered customers' questions and provided information on store procedures or policies.

Construction Worker

valu-built construction LLC
Bloomington
02.2023 - 01.2025
  • Repaired damaged drywall sections caused by water leakage and other issues.
  • Assisted with loading and unloading materials from delivery trucks.
  • Maintained the cleanliness of job sites after task completion.
  • Executed drywall finishing work with high quality and efficiency.
  • Prepared walls for painting, texturing, or wall covering applications.

Education

High School Diploma -

Arsenal Technical High School
Indianapolis, IN
05-2026

Skills

  • Customer service and support
  • Cash handling and payment processing
  • Visual merchandising strategies
  • Team collaboration and synergy
  • Conflict resolution techniques
  • Relationship building
  • Time management
  • Adaptability and flexibility
  • Physical stamina
  • Work ethic and integrity
  • Multitasking and organization

Languages

English
Professional
Spanish
Professional
Swahili
Elementary

Certification

  • OSHA 10 hours

Accomplishments

  • Latin Honors

Affiliations

  • I stream on twitch and workout

me

  • i've done volunteer work

References

References available upon request.

Timeline

Cashier

McDonald's
02.2025 - 04.2025

Construction Worker

valu-built construction LLC
02.2023 - 01.2025

High School Diploma -

Arsenal Technical High School
Kelvin Ortiz