Kelvin Suryawanshi
Pune
Summary
Passionate professional with many years of hands-on experience developing and delivering professional development training. Engaging and informative trainer with success at integrating instructor-led training with e-learning. Personable communicator and coach-driven to elevate performance of any staff level.
Overview
18
18
years of professional experience
Work History
Lead Trainer
AM INFOWEB
Pune
05.2024 - Current
- Collaborate with stakeholders to identify areas where additional or revised training is required.
- Provide feedback to participants regarding their performance during the training sessions.
- Provide guidance to new trainers on how to deliver quality instruction within a specified time frame.
- Facilitate problem solving workshops designed to improve team dynamics among employees.
- Conduct needs assessments to determine training requirements and identified gaps in performance.
- Prepare reports summarizing results of evaluation activities conducted by trainers.
Team Lead
Cognizant Technology Solutions
08.2022 - Current
- Process: Healthcare Documentation
- Roles and Responsibilities:
- Conduct and supervise new hire training for various batches
- Provide feedback and mentorship to quality documentation specialist (QDS) trainees on their documentation
- Lead offline medical scribe training workshops
- Lead feedback sessions to underperforming new hires
- Coordinate and lead performance improvement plans with underperforming potential new hires
- Submit daily performance report of new hire trainees to senior management for their perusal.
Medical Records Reviewer
Oris Technologies India Pvt Ltd
05.2018 - 08.2022
- Process: Healthcare Documentation
- Roles and Responsibilities:
- Summarize medical records precisely and accurately with desired quality
- Process patient records for claims submission and management
- Give brief summary for Peer Review, Utilization Review, Designated Doctor Examination, Independent Medical Examination, Required Medical Examination for insurance companies
- Coordinate with team members and solve queries at various levels
- Bookmark and list medical records accurately for reference with summary.
Medical Language Specialist
Transcend Services/Nuance Transcription Services
01.2013 - 05.2018
- Process: Medical Transcription, All specialties
- Roles and Responsibilities:
- Edit and proofread speech recognized medical reports
- Ensure the report meets the client-specific formatting
- Ensure the report is medically and grammar-wise correct and meets required quality
- Return medical reports within TAT.
HQC-Freelancer
Acusis Software India Pvt. Ltd
01.2011 - 12.2012
- Medical Transcription, All specialties
- Roles and Responsibilities:
- Edit and proofread speech recognized medical reports
- Ensure the report meets the client-specific formatting
- Ensure the report is medically and grammar-wise correct and meets the required quality.
Senior Analyst
eClerx Services
09.2009 - 10.2010
- Process: Capital Markets, KYC/AML, eSales
- Roles and Responsibilities:
- Check for Companies, banks, and financial institutions over the internet
- Gather information from various Companies Registries, Banker’s Almanac, Regulators as to their current status
- Check Stock Exchange websites and regulators for listing and regulation
- Provide evidence with screen shots and links
- Check for address, principals, etc on entity’s website, LexisNexis, Hoovers D&B, SEC
- Fill in the client sheet with the collected data
- Update client database.
Medical Transcription Editor
Spryance India Pvt. Ltd
01.2007 - 06.2008
- Process: Medical transcription
- Roles and Responsibilities:
- Provide on-job-training to candidates who have completed fresher training
- Orient the trainees with software and workflow environment
- Educate the trainees on client specifics
- Edit their medical reports and provide timely feedback
- Quality audit weekly performance and give performance report to seniors.
Education
Medical Secretary Diploma -
New Skills Academy
UKB. Com - Cost Accountancy
Pune University
Pune, IndiaHSC - Commerce
Alegaonkar Higher Secondary School
Pune, IndiaSSC -
St. Joseph's High School
Pune, IndiaTechnical Writer Certification -
Third Generation Training Solutions
Pune, IndiaSkills
- Training delivery
- Training Needs Analysis
- Program implementation
- Mentoring abilities
- Team Management
- Curriculum Design
- Feedback Analysis
- Optimizing programs
- Organizational Leadership
Languages
English, Hindi, Marathi
Timeline
Lead Trainer
AM INFOWEB
05.2024 - Current
Team Lead
Cognizant Technology Solutions
08.2022 - Current
Medical Records Reviewer
Oris Technologies India Pvt Ltd
05.2018 - 08.2022
Medical Language Specialist
Transcend Services/Nuance Transcription Services
01.2013 - 05.2018
HQC-Freelancer
Acusis Software India Pvt. Ltd
01.2011 - 12.2012
Senior Analyst
eClerx Services
09.2009 - 10.2010
Medical Transcription Editor
Spryance India Pvt. Ltd
01.2007 - 06.2008
Medical Secretary Diploma -
New Skills Academy
B. Com - Cost Accountancy
Pune University
HSC - Commerce
Alegaonkar Higher Secondary School
SSC -
St. Joseph's High School
Technical Writer Certification -
Third Generation Training Solutions
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