Kendall Odum
Crawfordsville
Summary
Detail-oriented administrative and operations professional with expertise in quality assurance, facilities coordination, and vendor management. Proven track record in driving continuous improvement and enhancing operational efficiency. Strong commitment to compliance and alignment with organizational goals.
Overview
8
8
years of professional experience
Work History
Quality Auditor
MERCURY MARINE
02.2023 - Current
- Supported internal quality audits and compliance initiatives to ensure adherence to standards.
- Maintained audit records and corrective action documentation to facilitate transparency and accountability.
- Developed training materials and facilitated continuous improvement efforts to enhance team knowledge.
Facility Coordinator
ALFA LAVAL
04.2022 - 02.2023
- Coordinated facility operations, procurement, and inventory management to ensure smooth daily operations.
- Liaised with vendors, contractors, and service providers to facilitate timely service delivery and project completion.
- Supported compliance, maintenance, and workplace safety initiatives to uphold regulatory standards and promote a safe working environment.
Server
SALT ON MASS
03.2021 - 04.2022
- Provided outstanding customer service in high-volume setting, enhancing guest satisfaction.
- Handled transactions efficiently while fostering effective communication and multitasking.
- Provided exceptional customer service in a high-paced dining environment.
- Managed order accuracy and timely delivery to guests.
- Collaborated with kitchen staff to ensure smooth service flow.
Personal Household & Administrative Coordinator for Private Family
09.2018 - 02.2021
- Delivered confidential administrative support and managed calendar to ensure efficient time allocation.
- Coordinated travel arrangements, scheduling, purchasing, and household operations to streamline daily activities.
- Coordinated schedules and meetings for executive management and departmental teams.
- Managed office supplies inventory and ensured timely replenishment of resources.
- Assisted in the preparation of reports and presentations for leadership review.
Education
Bachelor's Degree - General Studies
Indiana State University
Terre Haute, Indiana05-2017
High School Diploma -
Crawfordsville High School
Crawfordsville Indiana05-2014
Skills
- Administrative support
- Quality assurance
- Facilities coordination
- Vendor management
- Inventory control
- Procurement
- Documentation management
- Process improvement
- Customer service
- Microsoft Office Suite
References
Kyle Wickens
Head of Business Development,
Armstrong Transportation Group
(317) 999-3745
-------------------------------------------------------
Eve Neal
Team Lead
Mercury Marine
(317) 986-0283
-------------------------------------------------------
Calvin Reck
Alfa Lava
Support Shift Manager
(765) 610-1214
Timeline
Quality Auditor
MERCURY MARINE
02.2023 - Current
Facility Coordinator
ALFA LAVAL
04.2022 - 02.2023
Server
SALT ON MASS
03.2021 - 04.2022
Personal Household & Administrative Coordinator for Private Family
09.2018 - 02.2021
Bachelor's Degree - General Studies
Indiana State University
High School Diploma -
Crawfordsville High School