Kendel Coursel
New Carlisle
Summary
Dynamic and detail-oriented professional with experience at Starbucks, excelling in customer service and problem-solving. A friendly team player, I foster a positive atmosphere while efficiently managing time and maintaining cleanliness. Proven ability to adapt and creatively resolve issues, ensuring customer satisfaction and loyalty in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
05.2022 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Pizza Maker
Billy Goat 9 and Dine
11.2020 - 12.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
Education
Bachelor of Science - Exercise Science
Indiana University, Bloomington
Bloomington, IN05-2028
High School Diploma -
New Prairie High School
Rolling Prairie, IN06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Cleanliness
- Problem-solving
- Order taking
- Adaptive and creative
Timeline
Barista
Starbucks
05.2022 - 08.2024
Pizza Maker
Billy Goat 9 and Dine
11.2020 - 12.2021
Bachelor of Science - Exercise Science
Indiana University, Bloomington
High School Diploma -
New Prairie High School
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