Kendra McGaha
Greenwood
Summary
I am a recent high school graduate looking for a full-time job opportunity to turn into a career. I have been employed part time since graduation and am enrolled at Ivy Tech part time. With my customer service and team experience, I would be excited to join your team.
Overview
3
3
years of professional experience
Work History
Assistant Program Manager
Honey Grove Educational Center
Bargersville
10.2024 - Current
- Support the implementation of program activities through team collaboration.
- Organize and lead daily events to enhance learning experiences for students.
- Maintain a clean and organized work environment
- Respond to and address parent's daycare questions or concerns in a professsional manner
- Communicate effectively with team members and supervision
- Address and resolve student issues while maintaining integrity and following program rules
- Exhibit compassion and concern to parents and students
- Provide service to alternate sites when there is a staffing shortage
Park Team Customer Service Member
Kids Empire
Indianapolis
06.2023 - 01.2025
- Assisted customers with inquiries about products and services.
- Managed customer interactions to ensure a positive experience.
- Processed transactions accurately and efficiently at the register.
- Collaborated with team members to resolve customer issues promptly.
- Educated customers on safety rules and park guidelines.
- Assisted customers with completion of required online waiver
- Greeted customers entering faciity
- Performed cashier duties such as processing credit card transactions and issuing receipts.
- Clean park facilities
- Schedule events online with guest information
- Monitor food inventory and coordinate orders with management
Education
High School Diploma -
Whiteland High School
Whiteland, IN05-2025
Some College (No Degree) -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Customer service
- Event coordination
- Conflict resolution
- Effective communication
- Team collaboration
Timeline
Assistant Program Manager
Honey Grove Educational Center
10.2024 - Current
Park Team Customer Service Member
Kids Empire
06.2023 - 01.2025
High School Diploma -
Whiteland High School
Some College (No Degree) -
Ivy Tech Community College of Indiana