Kendra Stinson
Major Health Partners
Shelbyville
10
years of professional experience
Dynamic culinary professional with extensive experience at Major Health Partners, excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective multitasking. Skilled in cake decorating and maintaining high food safety standards, consistently delivering visually appealing dishes that meet dietary specifications.
Work History
Cook
1 Year 11 Months- Prepared patient meals and cafeteria items following standardized recipes and dietary specifications.
- Maintained sanitary food preparation areas, equipment, and storage spaces to support infection control standards.
- Assembled trays accurately by following therapeutic diet orders and special meal requests.
- Monitored food temperatures during cooking, holding, and service to ensure safety and quality.
- Restocked ingredients, supplies, and prepared items to support smooth kitchen operations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Managed opening and closing shift kitchen tasks.
Deli Worker
1 Year 8 Months- Prepared patient meals and cafeteria items following standardized recipes and dietary specifications.
- Maintained sanitary food preparation areas, equipment, and storage spaces to support infection control standards.
- Assembled trays accurately by following therapeutic diet orders and special meal requests.
- Monitored food temperatures during cooking, holding, and service to ensure safety and quality.
- Restocked ingredients, supplies, and prepared items to support smooth kitchen operations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Managed opening and closing shift kitchen tasks.
Supervisor
9 Months- Supervised daily department operations to maintain smooth patient flow and service consistency.
- Coordinated staff schedules, assignments, and coverage to support reliable unit performance.
- Monitored compliance with hospital policies, safety standards, and infection control procedures.
- Trained team members on workflows, documentation practices, and service expectations.
- Collaborated with clinical and support departments to improve communication and coordination.
- Documented incidents, staffing concerns, and operational updates for leadership review.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Bakery Manager
3 Years 7 Months- Directed bakery operations to maintain fresh product availability and consistent department standards.
- Managed ordering, inventory control, and shrink reduction for baked goods and supplies.
- Supervised bakery associates, assigned daily tasks, and supported performance development.
- Enforced food safety, sanitation, and compliance procedures across prep and display areas.
- Coordinated production schedules to meet customer demand and peak-store sales periods.
- Merchandised bakery cases to improve presentation, variety, and product rotation.
- Resolved customer concerns promptly while maintaining service quality and department reputation.
- Trained staff on decorating, production processes, and safe equipment operation.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained and controlled inventory of baked goods.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Monitored inventory levels and identified opportunities for cost savings.
- Established performance goals and empowered bakers to exceed targets.
- Customized supply ordering to match seasonal demand, ensuring availability of popular items and reducing excess stock.
- Fostered team environment that encouraged skill development, leading to improved product consistency and staff morale.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma
Skills
Customer service
Cooking
Cleaning and organization
Food handling
Food preparation
Multitasking and organization
Cake decorating expertise
Attention to detail
Positive and professional
Timeline
Cook
Major Health Partners
11.2024 - CurrentRead More
Supervisor
Community Hospital South
02.2024 - 11.2024Read More
Bakery Manager
Meijer
07.2019 - 02.2023Read More
Deli Worker
Walmart
06.2016 - 02.2018Read More
Fowlerville High School
High School Diploma
Read More