KENGUVA HEEMANI
Chennai
Summary
Looking for a competitive position in a reputed organisation to expand my learning, knowledge and skills while making a significant contribution to the success of the company Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with [State] regulations. Exhibits exceptional analytical skills and to conceptualize [Type] proposals and provide viable solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Officer - II
CITY UNION BANK LTD
10.2019 - Current
- Managing Branch Operations, Basic knowledge in Forex Transactions, Handling Cash Receipts and Cash Payments, Company account payments and General accounts, ATM and BRM Cash Loading, Responsible for directing the use of latest technology and procedures thereby increasing the customer service at higher rate, Adhering to system and procedures, Knowledge of generally accepted accounting system and principles, Timely Processing of bank transactions, Resolving the queries and issues of customers
Education
MBA -
SRM University
01.2019
B.Sc Electronic Media -
M.O.P. Vaishnav College for Women
01.2017
Skills
- Data Analysis Using Excel
- Microsoft Office
- Adobe Photoshop, Illustrator, Flash and Premier Pro
- 3DS Max and R programming
- SPSS
Certification
- Refresher Course for Relationship Officer - II Conducted by City Union Bank Ltd
- Workshop on Systems and Procedures Conducted by City Union Bank Ltd
- Pre - Induction Training programme for Relationship Officer By City Union Bank Ltd
Accomplishments
- Organising Committee for SRM's National Level Management Fest - QUEST'18 and QUEST'19
- Won the best Visual Sociology Project, A Short film titled "PRESSURE COOKER"
- In house intern at Smile Web Radio and Radio Vaigarai
- Member of Organising Committee for MOP MUN (2015&2016)
- CSR Activity
Industrial And Coop Training
- Oil and Natural Gas Corporation Limited, Management Intern, March'19 to April'19, Well Cost and Variance Analysis with specific reference to Cauvery Basin, ONGC. Wells Analysed: ABBA, KKAQ, PUAD, VJAX
- Heavy Civil Infrastructure, L&T Construction, Management Intern, June'18 to July'18, Quantitative Analysis of how the Climate and Culture of L&T HCI through primary survey and recommendations on the perceived gap. Sites analysed: UG - 2 and UG - 3 Metro Rail Project (Chennai)
- Ventuno Technologies Pvt Ltd, Production Intern, May'2016, Content Writing, Idea Generation, Production for B for Beauty and Art all the way Youtube Channel.
Personal Information
- Date of Birth: 10/08/1996
- Gender: Female
- Marital Status: Unmarried
Projects
Working Women In Gulf Countries - A Survey Comparative Analysis of Kingfisher Airlines Customer Satisfaction and Stress Management Analysis on KFC Stop Motion Animation - Your Style Your Store One Last Chance - A Romantic Thriller Short Film Model Making using 3DS Max - Colosseum Short Film - Pressure Cooker Foam Board House Design SFX Makeup (Bruised Hand and Bullet Shot Head)
Languages
Tamil
Intermediate (B1)
Telugu
Upper intermediate (B2)
Hindi
Advanced (C1)
Timeline
Relationship Officer - II
CITY UNION BANK LTD
10.2019 - Current
MBA -
SRM University
B.Sc Electronic Media -
M.O.P. Vaishnav College for Women