Kenneth Andrew J
Chennai
Summary
Results-oriented and highly skilled Facilities Management Professional with over 10+ years of experience overseeing operations across multiple facilities. Successfully managed technical (HVAC, electrical, plumbing) and soft services (security, housekeeping) to ensure smooth facility operations. Proven expertise in team leadership, vendor management, crisis management, compliance, budgeting, and client relations. Consistently enhanced operational efficiency, ensured compliance with safety standards, and optimized service delivery. Excited to leverage expertise in managing multi-site operations and contribute to the continued success of organization as Deputy Regional Manager.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Admin Manager - Facilities & Office Administration
Tecci Park
07.2020 - Current
- Managed daily operations of the IT building, overseeing HVAC, electrical, security, and housekeeping services
- Negotiated and managed vendor contracts, ensuring timely, cost-effective service delivery while maintaining high standards
- Ensured compliance with health, safety, fire safety regulations, and statutory requirements by handling Fire License renewals, TNPCB compliance, and Labor Licenses
- Coordinated with government authorities for CIEG licenses and ensured up-to-date permits to avoid operational disruptions
- Managed office supplies, coordinated mail, and maintained a productive office environment
- Oversaw procurement and inventory, ensuring timely availability of resources
- Led facilities and admin staff, conducting performance reviews and training, ensuring high performance and efficient service delivery
- Managed recruitment, duty placements, and shift schedules for over 80-100 employees across multiple sites
- Oversaw infrastructure deployment, including IT setups (cabling, network, power systems) and office furniture/equipment
- Coordinated with internal teams and external contractors to ensure timely and efficient deployment and maintenance
- Acted as the point of contact between clients and the facilities team
- Provided regular updates on operational performance, addressed concerns, and ensured satisfaction
- Prepared and presented detailed reports to senior management
- Managed facility operations during crises like COVID-19 and the 2014 Mega Floods, ensuring business continuity, employee safety, and minimizing operational disruptions
- Conducted monthly meetings with vendors and tenants to review service quality, address operational issues, and ensure smooth coordination
- Held regular internal meetings with supporting teams to discuss operational challenges, upcoming projects, and continuous improvements
- Assisted in preparing the operational budget, implementing cost-effective strategies for office supplies, services, and infrastructure while maintaining service excellence
Assistant Manager - Facilities
HomeTech Services Pvt. Ltd.
05.2018 - 06.2020
- Directed daily operations for 10+ IT facilities, ensuring seamless functioning of technical (HVAC, electrical, security) and soft services (housekeeping, waste management)
- Negotiated and managed service contracts, ensuring compliance with SLAs and cost-effective service delivery
- Conducted regular audits and inspections to ensure adherence to safety, health, and environmental regulations
- Oversaw facility operations during crises such as the COVID-19 lockdown and the 2014 Mega Floods, ensuring business continuity and employee safety
- Acted as the liaison between the client and vendors, ensuring smooth communication, resolving issues, and aligning expectations for facility management services
- Managed transportation arrangements for employees, ensuring timely pickups, drops, and smooth coordination between employees and cab vendors within the campus
- Coordinated with employees to ensure effective communication regarding schedules, transport arrangements, and other operational needs, maintaining a smooth workflow across sites
- Oversaw the operations of common area food courts, ensuring vendor compliance with hygiene standards, timely service delivery, and customer satisfaction
- Coordinated with food court vendors to ensure smooth operations, monitored inventory, and resolved any operational issues promptly
- Provided senior management and clients with detailed reports on operational status, performance metrics, and facility improvements
- Led cross-functional teams, ensuring high safety standards and efficient service delivery across multiple facilities
Safety and Facility Executive
HomeTech Services Pvt. Ltd.
07.2014 - 04.2018
- Managed day-to-day operations at 5+ sites in OMR, overseeing services like cleaning, security, and waste management
- Conducted regular site inspections and monitored staff performance to ensure quality and SLA compliance
- Led and supervised a team of 80-100 employees across multiple sites, coordinating work schedules, training staff, and evaluating performance
- Acted as the main point of contact between clients and service teams, resolving complaints and providing regular service updates
- Identified opportunities for service improvements, optimized resources, and controlled costs while maintaining high service standards
- Ensured regulatory compliance across all sites, conducting safety audits and addressing any risks related to services provided
- Maintained incident logs, tracked KPIs related to cleanliness and service quality, and provided regular performance reports to the General Manager and clients
- Addressed emergencies, staffing shortages, and service issues, adapting services to meet client needs and ensuring smooth operations
- Oversaw soft services (housekeeping, security, waste management, etc.) at 5+ sites, managing 80-100 staff members
- Managed procurement and inventory, ensuring timely availability of resources within budget to support operational needs
- Supervised shift schedules, ensured job responsibilities were met, and maintained a safe working environment
- Managed safety across multiple IT sites, overseeing security, housekeeping, HVAC, and electrical departments
- Implemented processes to improve efficiency and minimize disruptions while ensuring full regulatory compliance
Education
MBA -
Madurai Kamaraj Univertsity
Madurai, IndiaSkills
- Facilities & Regional Operations Management
- Vendor & Contract Negotiation
- Compliance & Safety
- Budget & Cost Control
- Team Leadership
- Project Management
- Client Relations
- Crisis Management
Certification
- Fire Prevention and Fire Fighting (Euro Tech Maritime Academy)
- Diploma in Health Safety Environment
- Diploma in Industrial Safety Management
Accomplishments
- Successfully managed facility operations during the COVID-19 lockdown.
- Negotiated favorable contracts with external vendors.
- Ensured full compliance with safety regulations.
- Oversaw the successful installation of a new 33 kV cable system.
- Contributed to cost-saving initiatives by managing the budget.
- Managed fire license renewals and compliance with environmental regulations.
Languages
Fluent in English, Tamil
Availability
Three weeks
Timeline
Admin Manager - Facilities & Office Administration
Tecci Park
07.2020 - Current
Assistant Manager - Facilities
HomeTech Services Pvt. Ltd.
05.2018 - 06.2020
Safety and Facility Executive
HomeTech Services Pvt. Ltd.
07.2014 - 04.2018
MBA -
Madurai Kamaraj Univertsity
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