Kenneth D. Detty
Mooresville
Summary
Professional sales manager with strong background in automotive industry. Known for enhancing dealership performance through strategic sales initiatives and fostering collaborative team environment. Adaptable to changing market conditions, ensuring consistent results. Expertise in inventory management and customer service.
Overview
27
27
years of professional experience
Work History
Used Car Sales Manager/Desk Manager
Andy Mohr Nissan
05.2024 - Current
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
General Manager
Auto Sales and Service
08.2017 - 04.2024
- Opened a processing center for the Wholesale and Buy Here Pay Here Operations
- Over saw the hiring and training of new staff
- Created and Opened an internet department
- Maintain inventory standards
- Oversaw the transportation department
- Handled payroll and commissions
- Implemented processes that streamlined the business
- Negotiated contracts with vendors to save the company money.
Used Car Manager
Ed Martin Buick GMC
02.2017 - 06.2017
- Integrated the use of vAuto in day to day operations
- Managed inventory based on a 40-day turnover
- Bought, sold, marketed, and merchandised the pre-owned inventory
- Gained control of turnovers and closed deals with customers on sales floor to improve overall monthly sales
- Coordinated service tickets for all used car inventory to ensure timely service and repairs for retail benefit
- Organized trade inventory for auction remarketing, including communication with auction, transportation, and representation
- Resolved customer complaints and addressed customer inquiries using advanced sales and communication skills
Used Car Manager
Ray Skillman Northeast Buick GMC
01.2010 - 01.2017
- Managed daily operations and provided customer service and leadership of the used car department
- Liaison between service, parts, and body shop departments for better quality control and overall customer service
- Trained, developed, and motivated entry level sales staff, as well as launching motivational incentive programs
- Maintained a 100% GM certified pre-owned score to further benefit the company as a whole
- Coordinated advertisements for the Indianapolis Star, Wheels and Deals, Autotrader, Cars.com, as well as Facebook and Google
- Trained in and performed with high level of proficiency in the CRM tool VINSolutions
General Sales Manager
Elite Auto Group
01.2008 - 01.2010
- Built, promoted, and maintained relationships with current and potential customers
- Coordinated the daily operations of two dealerships
- Continually promoted the company with local advertising
Area Sales Representative/Business Development
Flagship Credit Corporation
01.2007 - 01.2009
- Introduced a subprime lender to the Indianapolis market to provide a new revenue stream to local dealerships
- Promoted company as a new option to the dealer base in the region
- Traveled daily within a fifty-mile radius to penetrate the market with use of time management
Business Development Representative
WFS/Wachovia Financial
01.2002 - 01.2007
- Identified profit centers, including gap coverage, floor plan options, and GE warranties
- Educated current dealers on efficiency improvements to improve their bottom line
- Organized and oversaw local as well as regional dealer events such as golf tournaments, fundraisers, and charity events
Finance Manager and Sales Manager
Community Ford, Bloomington Ford, Community Chrysler
01.1998 - 01.2002
- Initiated customer follow up program to better the outcome of the sales team managed, containing 14 members
- Enhanced sales training program to include financial products
- Organized the finance department to create an accountability system
Education
Associate of Arts - Sales Marketing/Broadcasting
Vincennes University
Vincennes, INSkills
- Customer relationship building
- Strong negotiation skills
- Staff training and development
- Reliability
- Organizational skills
- Active listening
- Sales coaching
- Vehicle acquisition
- Staffing management
- Problem-solving
- Time management
Timeline
Used Car Sales Manager/Desk Manager
Andy Mohr Nissan
05.2024 - Current
General Manager
Auto Sales and Service
08.2017 - 04.2024
Used Car Manager
Ed Martin Buick GMC
02.2017 - 06.2017
Used Car Manager
Ray Skillman Northeast Buick GMC
01.2010 - 01.2017
General Sales Manager
Elite Auto Group
01.2008 - 01.2010
Area Sales Representative/Business Development
Flagship Credit Corporation
01.2007 - 01.2009
Business Development Representative
WFS/Wachovia Financial
01.2002 - 01.2007
Finance Manager and Sales Manager
Community Ford, Bloomington Ford, Community Chrysler
01.1998 - 01.2002
Associate of Arts - Sales Marketing/Broadcasting
Vincennes University
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