Kenneth Von Holtz
Valparaiso
Summary
Accomplished professional known for strong team leadership and strategic planning skills. Expertise in financial analysis and customer relationship management, dedicated to driving operational success and improving revenue generation.
Overview
15
15
years of professional experience
Work History
Managing Partner
Chili's Bar and Grill
Valparaiso
01.2023 - Current
- Managed daily operations including staff management and client relations.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Organized team-building activities to foster collaboration among partners.
- Established best practices for customer service initiatives.
- Maintained customer relations and coordinated promotions to increase and create new revenue.
- Reviewed monthly financial statements and generated reports accordingly.
- Reviewed daily and overall financials to ensure profitability.
Regional Manager
Buffalo Wild Wings
La Porte
06.2020 - 01.2023
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
General Manager
Texas Corral Restaurants
Portage
09.2010 - 06.2020
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed service and sales strategies to improve retention and revenue.
- Created schedules and monitored payroll to remain within budget.
- Delegated work to staff, setting priorities and goals.
- Implemented time management strategies to enhance operational efficiency and meet business objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
High School Diploma -
Roger Ludlowe High School
Fairfield, CT06-1985
Skills
- Financial analysis
- Regulatory compliance
- Strategic planning
- Revenue generation
- Customer relationship management
- Team leadership
Timeline
Managing Partner
Chili's Bar and Grill
01.2023 - Current
Regional Manager
Buffalo Wild Wings
06.2020 - 01.2023
General Manager
Texas Corral Restaurants
09.2010 - 06.2020
High School Diploma -
Roger Ludlowe High School