Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Kennon Nicholson

Bloomington

Summary

Dynamic Telecommunications Technician with expertise in fiber optic splicing and network troubleshooting, at ERS Mission 1. Proven ability to enhance system performance through effective troubleshooting and client support. Recognized for exceptional problem-solving skills and a commitment to delivering high-quality service in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Telecommunications Technician

ERS Mission 1
09.2024 - Current

Core Responsibilities

  • Installation:Setting up and configuring hardware, such as routers, switches, and fiber optic lines, for voice, data, and video communication systems.
  • Maintenance:Conducting regular maintenance on telecommunications systems to prevent breakdowns and ensure consistent performance.
  • Repair:Identifying and fixing faults in communication systems, including hardware and software issues, to restore service.
  • Testing:Performing diagnostic tests on circuits, equipment, and network connections to ensure proper function and connectivity.
  • Troubleshooting:Diagnosing and resolving disruptions or performance issues within telecommunications networks.
  • Upgrades:Implementing system upgrades, which may involve installing new equipment or modifying existing infrastructure.
  • Documentation:Maintaining accurate records of installations, repairs, system configurations, and equipment inventory.
  • Client Support:Communicating with customers to understand their needs, provide solutions, and offer training on new equipment

Mechanic

Royal on the East Side
06.2023 - 05.2024

Core Responsibilities

  • Inspection and Diagnostics:Use diagnostic tools and manual methods to identify problems with a vehicle's engine, transmission, electrical systems, brakes, and more.
  • Routine Maintenance:Conduct basic services like oil changes, fluid checks, tire rotations, and filter replacements.
  • Repair and Replacement:Repair or replace faulty components, including sensors, brake pads, and other worn parts.
  • Communication:Explain identified problems, recommended repairs, and associated costs to customers and service advisors.
  • Record Keeping:Document all work performed and recommended repairs on repair orders or service records.
  • Road Testing:Take vehicles on test drives to confirm that repairs have been completed successfully

Mechanic

Belletire
08.2020 - 07.2023

Core Responsibilities

  • Inspection and Diagnostics:Use diagnostic tools and manual methods to identify problems with a vehicle's engine, transmission, electrical systems, brakes, and more.
  • Routine Maintenance:Conduct basic services like oil changes, fluid checks, tire rotations, and filter replacements.
  • Repair and Replacement:Repair or replace faulty components, including sensors, brake pads, and other worn parts.
  • Communication:Explain identified problems, recommended repairs, and associated costs to customers and service advisors.
  • Record Keeping:Document all work performed and recommended repairs on repair orders or service records.
  • Road Testing:Take vehicles on test drives to confirm that repairs have been completed successfully

Store Manager

Firestone Tires
01.2019 - 03.2021

Key Responsibilities

  • Staff Management:Hire, train, schedule, and evaluate the performance of store employees. Foster a positive and motivating work environment.
  • Sales & Profitability:Set sales targets, implement strategies to achieve them, and monitor sales performance. Analyze financial data and manage budgets.
  • Inventory & Merchandising:Manage inventory levels, conduct stock counts, order new products, and ensure proper pricing and displays.
  • Customer Service:Deliver exceptional customer service, resolve complaints, and ensure high levels of customer satisfaction.
  • Operations & Compliance:Ensure the store is clean, safe, and compliant with health and safety regulations.Manage loss prevention strategies and store policies.
  • Marketing & Promotion:Develop and implement promotional materials, marketing strategies, and in-store displays to attract customers.
  • Reporting:Generate reports on sales, inventory, and other key performance indicators for upper management

Education

General Studdies - General Studies

Ivy Tech Community College of Indiana Bloomington, IN
Bloomington, IN
09-2019

Software Development - Computer Science

Indiana University
IN
09-2025

Skills

  • Fiber optic splicing
  • Troubleshooting and resolution

  • Wireless networking
  • Network troubleshooting

Accomplishments

    . Eagle Scout

    . National Metal Of Merit

Certification

.Osha 10

.CPR

.Oxygen

.First Aid

.Cat head

.Climbing

.NWSA


Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Telecommunications Technician

ERS Mission 1
09.2024 - Current

Mechanic

Royal on the East Side
06.2023 - 05.2024

Mechanic

Belletire
08.2020 - 07.2023

Store Manager

Firestone Tires
01.2019 - 03.2021

General Studdies - General Studies

Ivy Tech Community College of Indiana Bloomington, IN

Software Development - Computer Science

Indiana University
Kennon Nicholson