Kensey Bell
Indianapolis
Summary
Experienced in many different skills, quick to learn new skills. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Superior work ethic combined with resourceful and upbeat nature. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Family Dollar
01.2024 - 01.2025
- Led team in achieving sales goals through effective merchandising and customer engagement strategies.
- Developed training programs for new hires to enhance product knowledge and customer service skills.
- Managed inventory levels, ensuring optimal stock availability while minimizing excess waste.
- Streamlined operational processes, improving efficiency in daily store operations and staff scheduling.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive team environment, mentoring staff to improve productivity and morale.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Handled vendor reception and executed check-in processes.
- Transferred merchandise from delivery truck to uboats for sales floor stocking.
Supervisor
UPS
10.2019 - 01.2024
- Achieved promotion from package loader to supervisor by December 2019.
- Managed trailer loading operations.
- Logged trailer seals to confirm proper routing to destinations.
- Managed walkie-talkie communication for timely trailer release.
- Led team of 6-10 employees.
- Demonstrated ability to make swift decisions in dynamic settings.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by implementing a positive work environment and providing feedback to snipe management.
Subway Sandwich Artist
Subway
03.2019 - 06.2019
- Prepared bread, cookies, and supplies for day shift.
- Managed inventory levels to minimize waste while maintaining product availability for peak hours.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Stay at Home Mom
Home
09.2017 - 03.2019
- Provided full-time care for newborn son while working night shifts at Subway.
Crew Member
Wendys
04.2016 - 08.2017
- Adapted to various roles based on operational needs.
- Trained new crew members on customer service protocols and food safety standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Dunkin' Donuts
06.2015 - 12.2015
- Crafted coffees, smoothies, and various cold/hot beverages.
- Decorated donuts with icing.
- Executed order-taking and payment-handling tasks seamlessly.
- Ensured cleanliness and organization through regular cleaning and stocking.
- Contributed to efficient store opening and closing operations.
Crew member
Arby's
02.2014 - 11.2014
- Started at the front desk, handling orders and maintaining lobby cleanliness.
- Developed skills to adapt quickly in fast-paced situations.
- Developed expertise in fast-food service techniques.
Education
High school diploma -
Brownsburg High School
Brownsburg, IN10.2015
Skills
- Leadership (10 years)
- Supervising Experience (5year)
- Shift Management (5 years)
- Customer Service (10 years)
Websites
Timeline
Assistant Store Manager
Family Dollar
01.2024 - 01.2025
Supervisor
UPS
10.2019 - 01.2024
Subway Sandwich Artist
Subway
03.2019 - 06.2019
Stay at Home Mom
Home
09.2017 - 03.2019
Crew Member
Wendys
04.2016 - 08.2017
Crew Member
Dunkin' Donuts
06.2015 - 12.2015
Crew member
Arby's
02.2014 - 11.2014
High school diploma -
Brownsburg High School
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