Kenyetta Starks

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.

Coordinating medicine for residents

Took residents vital signs

Obtain residents medical information

Assist with feeding , dressing, personal hygiene

Answering call lights and support residents comfort .

• Handle 40+calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services

• Trained 60 plus employees in how to use new software.

• Received an average 85% customer satisfaction rating to date, 15% higher than the company average

• Suggested a new tactic to persuade cancelling customers to stay with the company, resulting in a 5% decrease in cancellations

additional skills

• Microsoft Office 365 & Google Workspace

• 75 WPM typist