Kerri Duke
Centerville
Summary
Skilled in EMR/EHR and patient-focused care, demonstrating a commitment to improving patient outcomes and efficiency. Excelled in reducing wait times and increasing safety through meticulous attention to detail and compassionate support. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Henry County Memorial Health
2022.08 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Certified Medical Assistant
Endocrinology Reid Health Services
2020.06 - 2020.12
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Prepared and administered medications to alleviate patient symptoms.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, including medication information, symptoms and allergies.
- Tested and recorded blood glucose levels.
Job Coach
Benchmark Human Services
2017.08 - 2020.06
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Helped determine possible vocations and build application documents.
- Worked with job seekers to determine job targets based on skills and personality.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Education
No Degree - Nursing Practice
Hondros College of Nursing
Westerville, OH10.2022
Associate of Applied Science - Medical Assisting And Medical Office Admin.
Ivy Tech Community College
Richmond, IN05.2020
Bachelor of Science - Elementary Education
Indiana University East
Richmond, IN01.2007
Skills
- Completing insurance forms for Prior Authorizations
- EMR / EHR
- Patient Care
- Companionship and emotional support
- Patient-focused care
- CPR
- Assisting with physical exams
- Collecting patient samples for medical testing
- Ordering labs, diagnostic tests, and performing ECGs as needed.
- Complaint resolution
Accomplishments
- Promoted to Certified Medical Assistant after passing the NHA testing and graduating with Honors.
- Recognized for going above and beyond the call of duty.
Certification
- CMA - Certified Medical Assistant
- Dementia Care Training - 2021
- Licensed Elementary Education 2007
- CPR Certified
- Public Speaking Honorary Certification - Hondros College of Nursing
Timeline
Certified Medical Assistant
Henry County Memorial Health
2022.08 - Current
Certified Medical Assistant
Endocrinology Reid Health Services
2020.06 - 2020.12
Job Coach
Benchmark Human Services
2017.08 - 2020.06
No Degree - Nursing Practice
Hondros College of Nursing
Associate of Applied Science - Medical Assisting And Medical Office Admin.
Ivy Tech Community College
Bachelor of Science - Elementary Education
Indiana University East
- CMA - Certified Medical Assistant
- Dementia Care Training - 2021
- Licensed Elementary Education 2007
- CPR Certified
- Public Speaking Honorary Certification - Hondros College of Nursing
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