Summary
Overview
Work History
Education
Skills
Strong Areas
Locations
Profile Snapshot
Personal Information
Timeline
Generic

KESHAR MADKHOLKAR

Mumbai

Summary

Make proper channels to execute customers' orders from Production to invoicing and end with timely collection of payment keeping in mind the achievement of the customer's satisfaction. Strong Area’s Credit Management, identifying and Blocking The leakages in the collection bucket, Transparent collection and accounting process. Revenue recognition, cashflow management Invoicing Accurate and timely Invoicing process with Zero revenue leakage. Credit Policy – Design & Implementation. Simplifying MIS methods. Converting manual processes into Automation for day-to-day activity, minimizing human efforts. implementation of AR Dashboard for better clarity and internal escalations,

22+ years’ of rich experience in End to end-to-end credit Management, Order to Cash, Cashflow Management, Debtors Accounting, Annual Audit, and Invoicing process. Revenue recognition & GST reconciliation, Proven expertise in managing credit control and order-to-cash operations across large customer bases along with demonstrated management skills, operational innovation capabilities, and domain knowledge in credit policy formulation. Revenue recognition, targeting for timely conversion of revenue. Interaction with sales for faster billing. Cashflow management, Key competencies in mapping financial needs and mobilizing/managing funds to facilitate achievement of the organization's objectives of timely payment. Deft in defining SOPs and introducing well-defined Credit Control / Accounts Receivable systems along with internal controls for systematic conduct of business. Excellent management, time management, and leadership skills. Ensure 100% adherence and compliance to the Group as well as Global credit control policy. Facilitate proper documentation, credit checks and approvals before the credit release of key accounts. Close watch on existing accounts – sharing financial pre-alerts to avoid bad debts. Various Process implementation including cash accounting, revenue recognition, unadjusted credit, query management etc. Strong supporter of process automation which results in minimum error, minimum effort, and minimum repetition of the same work. GST reconciliation. TDS collection and accounting Designing and implementing of credit policy and ensuring respective key aspects are met related to credit. Great multitasker and critical thinker with devotion to accuracy and efficiency. Supervises and leads office to maximize and streamline Credit control. Order to Cash functionality. Skilled Credit Manager administers credit operations and account management. Top strengths in data analysis, time management and both verbal and written communication. Over 22 years of experience supporting financial needs for organizations within verious intustries. proficient in applying credit policies to meet standards. Familiar with regulatory requirements and best practices. Eager to take on new professional challenge in credit management.

Overview

23
23
years of professional experience

Work History

National Lead Credit Control

Embee Software Pvt Ltd
03.2019 - Current
  • Handling Pan India portfolio of largely 2000+ clients
  • Work towards the digital credit control department
  • Drive credit function and work towards proactive collection method
  • Helping the Finance team with cash flow management and realistic inflow
  • Handing LC discounting
  • Create a collection environment within the organization by training and analysis
  • Customer/partner credit analysis during large order execution
  • Categorizing customers depending upon market survey and their payment patterns to the company
  • Maintain high standard customer relationships and work closely with senior management for collection strategy
  • Working towards zero bad debts and ensuring no leakage in collection
  • Close coordination with the legal team for legal cases
  • Responsible for End-to-end and timely Billing generation, Sync of Purchase and Sale for timely invoicing
  • Target setting for sales and collection team for overdue collection
  • Sending updates to the management of Aging and collection
  • Regularly meeting large accounts to ensure timely collection.

Regional Collections Manager

Ingram Micro India Ltd
01.2014 - 10.2018
  • Responsible for the Pan India receivable portfolio in Ingram Micro Corporate client division
  • Handling approx 6500 Cr annual turnover
  • Handling the customer base of 500+ big corporates, most of whom are Fortune 500 or ET 1000 clients
  • Monthly and quarterly targets vs achievement
  • Preparing and circulating collection Analysis including / top debtors, categorizing debtors as per their credit report and our own payment/deal history
  • Help management to develop collection awareness within the sales team by preparing analysis, PPT, small 1- or 2-hour workshop named - “My Money Mindset
  • Customer relationship management
  • Visiting branches and regions for customer meetings and reviewing collections
  • RHQ, SARC reporting of AR, and AR provisions & reduction plan
  • Taking care of LC documentation till LC discounting
  • C form collection – (collected c forms for last 9 years within 10 months, approx value is 85 Cr)
  • 0.01% write-off ratio in the last 4 years
  • Additional Task - Support function for GST implementation and now handling vendor and customer side GST Recon ( GSTR2A)
  • Was handling a team size of 10 people for GST returns and mismatches in GSTR2A cases
  • Finalizing and sending reports of Trade and non-trade sales to GSP – (EY Auditors)
  • Reconciling GSTR2A & Sales
  • Contacting vendors, and customers for GST-related queries and closing within tasks with either having confirmation or revised return.

Sr. Manager Credit Control

ISS Hicare Pvt. Ltd.
06.2012 - 04.2013
  • Handling 7 regions on the national level, handling a team of 20+ Credit Controllers
  • Responsible for approx 90 to 100 Cr Monthly Collections
  • Successfully implemented a centre team for low bucket collections
  • Preparing collection targets for the region pan-India and presenting reports on actual collections vs
  • Targets to the management
  • Weekly Conference call With All regional Sales VP/ Regional Credit control on collection progress and way forward
  • In the absence of an existing Credit control department within the company, was fully responsible for the compilation of the credit and outstanding protocols and mobilization of a credit control team across India
  • De-centralized the collection set up from a central collection cell to a regional level; coordinating, consolidating and reviewing credit and collections of current and old debtors on a weekly, monthly and quarterly basis
  • Structured and bucketed total outstanding concerning time frames; i.e.; 30, 60, 90 days
  • Compiled templates for the same
  • Frequent visits to all the regions and top clients
  • Fraud Identification and preventive measurements
  • Section 138 cases.

Lead Credit Control

Staples Future Office Products Pvt Ltd.
05.2009 - 06.2012
  • Responsible for Pan India end-to-end Credit Management
  • Weekly / Monthly MIS
  • Accomplished responsibility for handling debtors of more than 1000 customers of PAN India
  • Successfully set up collection Call centers for end-to-end customer handling starting from order confirmation to collection
  • Attending Global Debtors conference call with US Auditors/ Global Finance Team
  • Prepared Dashboard for Collection improvement measurement which is now used worldwide in Staples
  • Personal Follow-up with top clients to ensure no lockage in the collection
  • Monitoring Cash flow and Weekly projections to ensure smooth cash flow
  • Systematically prepared and updated D.M.P (Debtors management process)
  • Responsible Debtors part in Limited audit as well as yearly statuary Audit, Intercompany monthly closure and balance transfer for NIL Accounting
  • Bad debts provision and Utilization report
  • Dealing with the Sales team for Profitability Improvement and profitability calculation in each Big deal starting from 10 lakhs and Above
  • LC/ BG tracking and discounting calendar for smooth Cash flow
  • Worked with the Legal team for BG / LC contract / PO-related queries, section 138 Cases.

Credit controller

Infomedia 18 Ltd.
12.2006 - 05.2009
  • Accountable for collection & settlement of old outstanding collectables from Advertisement Agencies
  • Worked closely with the SAP team on debtor’s related implementations in SAP
  • Handling 22 monthly magazines and 4 weekly magazine debtors' check before it goes to print
  • No leakage in advertisement revenue, no unnecessary discounting, suggested slab-wise discount approval matrix to SAP and successfully implemented
  • Proactively involved in preparing & documenting the necessary paperwork of customers into litigation, following up with Legal counsels, and attending court hearings of 138 cheque bounce cases
  • Interfaced & coordinated with the Statutory Auditors for debtor’s queries and debtor’s finalization during Audit
  • Review with the sales team on a fortnightly basis.

Executive Credit control

Top Securities Ltd.
01.2004 - 12.2006
  • Worked as Credit Control executive at the corporate Office
  • Handling Pan India customers like - Reliance, BPL, Euronet, Dr Batra, Big Bazar, HSBC, Lifestyle, Shopper Stop, DHL Cargo, etc.

Account assistant and Credit control

Devraj Enterprises Pvt Ltd.
05.2001 - 01.2004
  • Joined as Account Assistant and was promoted to warehouse billing and dispatch in charge as well as responsible for collection
  • Handling entire Warehouse operation, dispatch inward and accounting controlling of the warehouse
  • Import consignment.

Education

Graduated in Commerce -

Mumbai University
01.2001

Diploma in Computer Application -

CIDAC Institute
01.2001

Skills

  • Credit Control / Order to cash
  • Finance & Accounting & Audit
  • Auditing Support
  • Revenue Recognition & Debtors Control
  • Working Capital Management
  • Bank Reconciliation
  • Customer/ Deal wise Profitability checking
  • GST, TDS recon and timely closure
  • Debtors Legal / NCLT Matters
  • Accurate Bill generation process as per the company business environment
  • SAP
  • Microsoft Navision
  • Tally 72
  • MS Office 2010
  • Word
  • Excel
  • PowerPoint

Strong Areas

  • Credit Management
  • Identifying and Blocking The leakages in the collection bucket
  • Transparent collection and accounting process
  • Revenue recognition
  • Cashflow management
  • Invoicing Accurate and timely Invoicing process with Zero revenue leakage
  • Credit Policy – Design & Implementation
  • Simplifying MIS methods
  • Converting manual processes into Automation for day-to-day activity, minimizing human efforts
  • Implementation of AR Dashboard for better clarity and internal escalations

Locations

Mumbai

Profile Snapshot

  • Embee Software Pvt Ltd, National lead Credit control, March 19 till date, 14 people (7 on roll and 8 outsource resource), CFO, Handling Pan India portfolio of largely 2000+ clients, Work towards the digital credit control department. – paperless department., Drive credit function and work towards proactive collection method., Helping the Finance team with cash flow management and realistic inflow. Handing LC discounting, Create a collection environment within the organization by training and analysis., Customer/partner credit analysis during large order execution., Categorizing customers depending upon market survey and their payment patterns to the company., Maintain high standard customer relationships and work closely with senior management for collection strategy., Working towards zero bad debts and ensuring no leakage in collection., Close coordination with the legal team for legal cases., Responsible for End-to-end and timely Billing generation, Sync of Purchase and Sale for timely invoicing., Target setting for sales and collection team for overdue collection, Sending updates to the management of Aging and collection., Regularly meeting large accounts to ensure timely collection.
  • Ingram Micro India Ltd, Regional Collections Manager, Jan 2014 - Oct 2018, 7 people, Director Sales, Responsible for the Pan India receivable portfolio in Ingram Micro Corporate client division. Handling approx 6500 Cr annual turnover, Handling the customer base of 500+ big corporates, most of whom are Fortune 500 or ET 1000 clients., monthly and quarterly targets vs achievement., Preparing and circulating collection Analysis including / top debtors, categorizing debtors as per their credit report and our own payment/deal history., Help management to develop collection awareness within the sales team by preparing analysis, PPT, small 1- or 2-hour workshop named - “My Money Mindset, Customer relationship management., Visiting branches and regions for customer meetings and reviewing collections., RHQ, SARC reporting of AR, and AR provisions & reduction plan., Taking care of LC documentation till LC discounting., C form collection – (collected c forms for last 9 years within 10 months, approx value is 85 Cr), 0.01% write-off ratio in the last 4 years., Additional Task - Support function for GST implementation and now handling vendor and customer side GST Recon ( GSTR2A), Was handling a team size of 10 people for GST returns and mismatches in GSTR2A cases., Finalizing and sending reports of Trade and non-trade sales to GSP – (EY Auditors), Reconciling GSTR2A & Sales., Contacting vendors, and customers for GST-related queries and closing within tasks with either having confirmation or revised return.
  • ISS Hicare Pvt. Ltd., Sr. Manager Credit Control, June 2012 - April 2013, 6 people, COO, Handling 7 regions on the national level, handling a team of 20+ Credit Controllers., Responsible for approx 90 to 100 Cr Monthly Collections., Successfully implemented a centre team for low bucket collections., Preparing collection targets for the region pan-India and presenting reports on actual collections vs. targets to the management., Weekly Conference call With All regional Sales VP/ Regional Credit control on collection progress and way forward., In the absence of an existing Credit control department within the company, was fully responsible for the compilation of the credit and outstanding protocols and mobilization of a credit control team across India., De-centralized the collection set up from a central collection cell to a regional level; coordinating, consolidating and reviewing credit and collections of current and old debtors on a weekly, monthly and quarterly basis., Structured and bucketed total outstanding concerning time frames; i.e.; 30, 60, 90 days. Compiled templates for the same, Frequent visits to all the regions and top clients., Fraud Identification and preventive measurements. Section 138 cases
  • Staples Future Office Products Pvt Ltd., Lead Credit Control, May 09 - June 12, 4 people, CFO, Responsible for Pan India end-to-end Credit Management., Weekly / Monthly MIS, Accomplished responsibility for handling debtors of more than 1000 customers of PAN India, Successfully set up collection Call centers for end-to-end customer handling starting from order confirmation to collection, Attending Global Debtors conference call with US Auditors/ Global Finance Team, Prepared Dashboard for Collection improvement measurement which is now used worldwide in Staples., Personal Follow-up with top clients to ensure no lockage in the collection., Monitoring Cash flow and Weekly projections to ensure smooth cash flow, Systematically prepared and updated D.M.P (Debtors management process), Responsible Debtors part in Limited audit as well as yearly statuary Audit, Intercompany monthly closure and balance transfer for NIL Accounting. Bad debts provision and Utilization report., Dealing with the Sales team for Profitability Improvement and profitability calculation in each Big deal starting from 10 lakhs and Above, LC/ BG tracking and discounting calendar for smooth Cash flow., Worked with the Legal team for BG / LC contract / PO-related queries, section 138 Cases
  • Infomedia 18 Ltd., Credit controller, Dec 2006 – May 2009, 10 people, Finance Controller, Accountable for collection & settlement of old outstanding collectables from Advertisement Agencies, Worked closely with the SAP team on debtor’s related implementations in SAP., Handling 22 monthly magazines and 4 weekly magazine debtors' check before it goes to print., No leakage in advertisement revenue, no unnecessary discounting, suggested slab-wise discount approval matrix to SAP and successfully implemented., Proactively involved in preparing & documenting the necessary paperwork of customers into litigation, following up with Legal counsels, and attending court hearings of 138 cheque bounce cases., Interfaced & coordinated with the Statutory Auditors for debtor’s queries and debtor’s finalization during Audit., Review with the sales team on a fortnightly basis.
  • Top Securities Ltd., Executive Credit control, Jan 2004 – Dec 2006, Worked as Credit Control executive at the corporate Office., Handling Pan India customers like - Reliance, BPL, Euronet, Dr Batra, Big Bazar, HSBC, Lifestyle, Shopper Stop, DHL Cargo, etc
  • Devraj Enterprises Pvt Ltd., Account assistant and Credit control, May 2001 – Jan 2004, Joined as Account Assistant and was promoted to warehouse billing and dispatch in charge as well as responsible for collection., Handling entire Warehouse operation, dispatch inward and accounting controlling of the warehouse. Import consignment.

Personal Information

  • Date of Birth: 03/10/81
  • Nationality: Indian

Timeline

National Lead Credit Control

Embee Software Pvt Ltd
03.2019 - Current

Regional Collections Manager

Ingram Micro India Ltd
01.2014 - 10.2018

Sr. Manager Credit Control

ISS Hicare Pvt. Ltd.
06.2012 - 04.2013

Lead Credit Control

Staples Future Office Products Pvt Ltd.
05.2009 - 06.2012

Credit controller

Infomedia 18 Ltd.
12.2006 - 05.2009

Executive Credit control

Top Securities Ltd.
01.2004 - 12.2006

Account assistant and Credit control

Devraj Enterprises Pvt Ltd.
05.2001 - 01.2004

Graduated in Commerce -

Mumbai University

Diploma in Computer Application -

CIDAC Institute
KESHAR MADKHOLKAR