Keshav Dev
Gurgaon
Summary
Dynamic Operations and E-commerce professional with a proven track record at Deliveryplus, excelling in logistics coordination and MIS reporting. Adept at enhancing workflow efficiency and managing vendor communications, leveraging advanced Excel functions to drive data accuracy and operational insights. Strong problem-solving skills complement a commitment to timely and effective order processing.
Overview
13
13
years of professional experience
Work History
Operations/ Sr. MIS Executive
Deliveryplus
Gurgaon
01.2019 - Current
- Streamlined daily operations in collaboration with Hub In-charge to enhance workflow efficiency.
- Processed end-of-day data, vehicle reports, and attendance sheets for operational insights.
- Maintained management information system dashboards for accurate reporting purposes.
- Managed Fastag and transportation invoices to ensure timely payments to vendors.
- Oversaw salary management for Delivery Associate HMT, ensuring prompt disbursements.
E-commerce / Assistant Executive
Grofers Dark Store
Gurgaon
01.2017 - 01.2019
- Managed order processing, packing, dispatching, and inventory returns in a fast-paced environment.
- Updated inward and outward stock records, preparing daily MIS reports.
- Processed customer orders while coordinating with delivery executives for timely dispatch.
- Maintained detailed inventory records, conducting regular stock audits for accuracy.
- Assisted in managing product listings to ensure precise and current information.
- Collaborated with warehouse staff to enhance order fulfillment processes.
- GRN (Goods Received Note)
E-commerce / Assistant Executive
Flipkart Wharehouse
Gurgaon
01.2014 - 01.2016
- Processed customer orders and coordinated with the warehouse for timely dispatch.
- Maintained detailed records of inventory levels and conducted regular stock audits.
- Checked packaging to verify good quality, no damage and acceptable appearance.
- Received, logged, and tracked all returned items according to established procedures.
- Maintained inventory of all returned items by recording data into a computerized system.
Computer Operator
Dz Card India
Gurgaon
10.2012 - 09.2014
- Accurately entered and updated customer data into the company database system.
- Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
- Monitored incoming emails related to customer inquiries regarding accounts and services provided by the organization.
- Reviewed existing databases for accuracy and completeness of records.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
Education
Bachelor of Arts -
University of Rajasthan
Kherli, Alwar, Rajasthan04-2013
12th -
Ajmer Board Rajasthan
Kherli, Alwar Rajasthan04-2009
10th -
Ajmer Board Rajasthan
Kherli, Alwar Rajasthan04-2006
Skills
- Operations and e-commerce management
- P&L management
- Logistics coordination
- EOD reporting
- Attendance monitoring
- Shipment tracking
- Vendor communication
- Transporter communication
- Vehicle management tools
- MIS reporting
- Dashboard preparation
- Data reconciliation
- Error resolution
- Invoice processing
- Payment processing
- Microsoft Excel and Word
- Google Sheets and Data Studio
- ERP and LMS systems
- Fastag portals
- Roadcast GPS integration
- Order processing dashboard
- Email drafting skills
- IMPORTRANGE and VLOOKUP functions
- XLOOKUP and SUM formulas
- SUMIF and COUNTIF functions
- Pivot tables and charts
Languages
- Hindi
- English
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Personal Information
Date of Birth: 01/07/89
Excel Google Sheets Knowledge
- IMPORTRANGE
- VLOOKUP
- XLOOKUP
- SUM
- SUMIF
- COUNTIF
- PIVOTABLE
- CONDITIONAL FORMATTING
- PIVOTCHART
Timeline
Operations/ Sr. MIS Executive
Deliveryplus
01.2019 - Current
E-commerce / Assistant Executive
Grofers Dark Store
01.2017 - 01.2019
E-commerce / Assistant Executive
Flipkart Wharehouse
01.2014 - 01.2016
Computer Operator
Dz Card India
10.2012 - 09.2014
Bachelor of Arts -
University of Rajasthan
12th -
Ajmer Board Rajasthan
10th -
Ajmer Board Rajasthan