KESHAV KUMAR
Sales Manager
Hyderabad
Summary
Result-driven and motivated customer service enthusiast with extensive training. Ethical professional skilled in creative problem solving, Detail-Oriented with exceptional instincts for meeting high expectations and delivering service standards. Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
8
8
years of professional experience
26
26
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Sr. Sales Manager
Design Cafe Pvt Ltd
01.2025 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established a robust CRM system that allowed for accurate tracking of customer interactions, leading to more informed decision-making throughout the entire sales process.
- Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
BUSINESS DEVELOPMENT OFFICER
Mordor Intelligence Pvt Ltd
08.2023 - Current
- Developed and implemented business development strategies to increase sales revenue.
- Conducted market research to identify potential clients and industry trends.
- Compiled and submitted monthly and yearly reports.
- Created presentations to communicate product features, benefits, and pricing models to prospective customers.
- Researched competition in order to remain competitive in the marketplace.
- Maintained an up-to-date database of contacts for potential customers.
- Collaborated with marketing team members on new product launches and promotions.
- Drafted proposals for new business opportunities based on client needs and requirements.
- Maintained meticulous client notes in Salesforce system.
- Managed projects related to customer relations initiatives such as loyalty programs or customer appreciation events.
Revenue LEAD
OYO HOTELS AND HOMES PVT LTD
06.2022 - 08.2023
- Reconciling the accounts and maintaining greater relationship with Patrons/clients
- On-boarding new clients and ensuring the performances of the Hotels tagged
- Skills and ability to manage deadlines
- Ensuring and Zero CIDs and Maintaining Realization for the available bookings for each Hotel
- Assist executive leadership to expedite service operations and analyzing the business performances for each Hotel on monthly, weekly and Daily basis
- Clarifying the queries and computing the accounts on regular basis to the patron for more transparency
- Driving the projects and analyzing the results derived from them
- Awards : Received Awards as a TOP RL from the founder and being the best performer all the time.
BUSINESS DEVELOPMENT MANAGER
Vedantu Pvt Ltd
02.2021 - 02.2022
- Generate revenue by structured counselling sessions to prospects and converting them to paid enrolment and advise student/ parents for their learning needs through effective online demos
- Take prospect from initial contact phase to qualified phase over the phone Present product solutions virtually
- Regular follow up with new and existing clients
- Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc
- Achieving the weekly targets in a high pressure performance driven competitive environment.
SR. RETAIL ASSOCIATE
CARS24 Pvt Ltd
09.2019 - 01.2021
- Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
- Computing Depreciation on pre-owned cars and fixing price considering the factors like usage and passage for a particular car
- Meeting planned Revenue goals
- Setting individual sales targets with the sales team
- Overseeing the activities and performance of the sales team.
SR. ASSOCIATE
Shree Uday Communication and Enterprises
12.2017 - 08.2019
- Risk Assessments, Analysis and Management
- Assess, analyse manage risk using appropriate frameworks, Professional Judgement and scepticism for effective business management organizational
- Skills and ability to manage deadlines
- Ability to reflect on one's own work as well as the wider consequences of financial decisions
- Operations involving exceptional standards of service intensive training to meet sales target and customer expectations
- Assist executive leadership to expedite service operations, maintain excellent customer and public relations, and drive strong profit margins
- Supervise and motivate employees with effective training, development, goal setting
- Intervene with complaints to resolve issues and promote brand loyalty, referrals, and returned business
- Communication and interpersonal skills.
Education
Bachelor of Arts - Generals
Osmania University
Hyderabad 04.2001 - 01.2018
S.S.C - Secondary
PIONEER CONCEPT SCHOOL
Hyderabad, HyderabadHigh School Diploma -
Royal Junior College
Hyderabad, India 04.2001 - 01.2011
Aurobindo Degree - undefined
Shree, PG College
GED - undefined
INTERNATIONAL REVENUE MANAGEMENT
Skills
- Client on boarding skills
- Market Analysis, Comparative Market skills, Business Analytic s
- CRM (Customer Relationship Management)
- Negotiating and communicating skills
- Team player
- M S Office and Data Analysis
- Budgeting
- MS Office
- Excellent Communication
- Right Mix of Distribution Channels
- Research
- Performance Goals
- Quality Control
- New Business Development
Certification
REVENUE MANAGEMENT
Accomplishments
Achieved TOP RL AWARD TWICE by completing tasks like RZ(Realization), CID(Check-in Deny), On-Boarding new partners and etc.., with accuracy and efficiency.
Timeline
Sr. Sales Manager
Design Cafe Pvt Ltd
01.2025 - Current
REVENUE MANAGEMENT
08-2024
BUSINESS DEVELOPMENT OFFICER
Mordor Intelligence Pvt Ltd
08.2023 - Current
Revenue LEAD
OYO HOTELS AND HOMES PVT LTD
06.2022 - 08.2023
BUSINESS DEVELOPMENT MANAGER
Vedantu Pvt Ltd
02.2021 - 02.2022
SR. RETAIL ASSOCIATE
CARS24 Pvt Ltd
09.2019 - 01.2021
SR. ASSOCIATE
Shree Uday Communication and Enterprises
12.2017 - 08.2019
Bachelor of Arts - Generals
Osmania University
04.2001 - 01.2018
High School Diploma -
Royal Junior College
04.2001 - 01.2011
S.S.C - Secondary
PIONEER CONCEPT SCHOOL
Aurobindo Degree - undefined
Shree, PG College
GED - undefined
INTERNATIONAL REVENUE MANAGEMENT
Similar Profiles
Priya AwasthiPriya Awasthi
Operations Manager at CAFE DE DESIGN PVT LTDOperations Manager at CAFE DE DESIGN PVT LTD
Kyia CallowayKyia Calloway
Barista at Starbucks Cafe, Moore College of Art & DesignBarista at Starbucks Cafe, Moore College of Art & Design
MANOJ KUMAR RMANOJ KUMAR R
Center Head at Design CafeCenter Head at Design Cafe
Syed Naimath UllahSyed Naimath Ullah
Islamic Studies Teacher at Madarsat-Ul-Imam AnwaarullahIslamic Studies Teacher at Madarsat-Ul-Imam Anwaarullah
Aashish SahuAashish Sahu
Associate Consultant at KPMG Global servicesAssociate Consultant at KPMG Global services