Summary
Overview
Work History
Education
Skills
Certification
Personal Details
Timeline
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Keshav Malik

Summary

Dynamic professional with proven expertise in financial analysis and team leadership at NAGAs & Co. Achieved a 30% increase in reporting accuracy through strategic process enhancements. Skilled in training development and customer service, delivering impactful results across diverse environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Campus Support Ambassador

University Canada West
Vancouver
01.2025 - Current
  • Enhanced response efficiency by resolving student and client inquiries through email and in-person interactions.
  • Served as liaison between departments to facilitate effective communication and issue resolution.
  • Streamlined operations by developing and revising Standard Operating Procedures (SOPs).
  • Conducted training programs for new student ambassadors, improving onboarding effectiveness.
  • Fostered a welcoming campus environment, contributing to 85% boost in student satisfaction scores.

Senior Accountant

NAGAs & Co.
08.2020 - 12.2022
  • Managed client portfolios, ensuring accurate reporting and timely delivery of financial services.
  • Led a team of six junior accountants, providing training, coaching, and performance feedback.
  • Conducted comprehensive internal and external audits utilizing SAP and QuickBooks.
  • Implemented process improvements resulting in a 30% reduction in reporting errors.

Retail Intern

Big Bazaar
Dehradun
05.2018 - 07.2018
  • Streamlined retail floor operations and inventory tracking processes.
  • Enhanced product visibility and sales through effective display coordination.
  • Assisted with promotional campaigns to drive customer engagement.
  • Coordinated display setups to attract customer attention and boost sales.

Education

MBA -

University Canada West
Vancouver, Canada
01.2025

Bachelor of Business Administration (BBA) -

IMS Unison University
Dehradun, India
01.2020

Skills

  • Financial analysis
  • Project management
  • Team leadership
  • Customer service
  • Process improvement
  • Training development
  • Communication skills
  • Standard operating procedures
  • Cross-cultural collaboration
  • International relations
  • Research and analysis
  • SEO strategy
  • Accounting software: SAP, QuickBooks, and accounting
  • SOP documentation

Certification

  • Google Analytics.
  • SEO fundamentals.
  • AML, KYC, and compliance

Personal Details

  • Date of Birth: April 27, 1998
  • Languages known: English, Hindi, and Punjabi
  • Mailing address:Saharanpur,Uttar Pradesh

Timeline

Campus Support Ambassador

University Canada West
01.2025 - Current

Senior Accountant

NAGAs & Co.
08.2020 - 12.2022

Retail Intern

Big Bazaar
05.2018 - 07.2018

MBA -

University Canada West

Bachelor of Business Administration (BBA) -

IMS Unison University

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Keshav Malik