KAUSALYA K
Chennai
Summary
Seasoned General Manager with a proven track record at K Groups of Companies, specializing in elevating hospitality operations and guest relations. Expert in marketing and branding, I've significantly boosted customer loyalty and profitability. Skilled in budget management and staff training, my leadership ensures operational excellence and innovative customer service solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
K Groups of Companies
Chennai
01.2015 - Current
- Company Overview: www.k-groupsofcompanies.com
- Managed daily operations across food and hospitality ventures
- Improved guest experiences and streamlined services for efficiency
- Led marketing efforts to increase brand awareness and customer retention
- Managed budgets, staff training, and vendor relationships
- Www.k-groupsofcompanies.com
- Key Achievements:
- Launched and grew successful hospitality businesses
- Increased guest loyalty through personalized service
- Improved operations to boost efficiency and profitability
Freelance Graphic Designer
Self-employed
01.2015 - Current
- Designed branding and promotional materials for hospitality businesses
- Helped clients enhance their brand identity with creative visuals
Founder | Digital Marketing Specialist
Fusion Work Technologies
- Provided marketing and branding services for hospitality businesses
- Focused on social media, SEO, and content marketing to attract customers
Education
Certificate -
Digital Marketing
Bachelor's Degree -
Business Management
Skills
- Hospitality Operations
- Guest Service and Relations
- Marketing and Branding
- Budget Management
- Staff Training
- Vendor Coordination
- Sales
- Advertising and marketing
- Branding
- Customer relationship management
- Training and coaching
- Leader
Certification
- Digital Marketing Specialist
- Graphic Design Training
Hobbies and Interests
- Improving guest experiences in hospitality.
- Exploring new trends in food and service.
Languages
- Tamil, Native
- English, Professional
Timeline
General Manager
K Groups of Companies
01.2015 - Current
Freelance Graphic Designer
Self-employed
01.2015 - Current
Founder | Digital Marketing Specialist
Fusion Work Technologies
- Digital Marketing Specialist
- Graphic Design Training
Certificate -
Digital Marketing
Bachelor's Degree -
Business Management
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