Keshav Singh

Dynamic retail leader with extensive experience at Mad Over Donuts, excelling in sales analysis and inventory management. Proven track record of enhancing profitability through strategic cost reduction initiatives and effective team leadership. Adept at fostering a positive work environment while ensuring compliance with safety standards and financial reporting.

Sales and Financial Performance:

• Increased sales revenue:For instance, a store manager might increase sales by 20% year-over-year through strategic promotional campaigns or by implementing new merchandising strategies.
• Achieved highest sales in the district:Demonstrating consistent success in achieving sales goals.
• Surpassed sales targets:Consistently exceeding sales targets by a significant margin, showcasing strong salesmanship and team leadership.
• Reduced inventory shrinkage:Implementing effective inventory management procedures and audits to minimize losses.

Customer Satisfaction and Experience:

• Increased customer satisfaction:Implementing training programs to improve product knowledge and customer service techniques.
• Improved customer retention:Designing and implementing customer loyalty programs or focusing on personalized service.
• Reduced customer wait times:Streamlining in-store workflow or implementing new customer service systems.
• Achieved high customer satisfaction ratings:Maintaining consistently high satisfaction scores, indicating excellent customer service.

Leadership and Team Management:

• Led teams to achieve high performance:Demonstrating the ability to motivate and guide teams to achieve goals.
• Reduced employee turnover:Improving employee engagement through training, mentoring, or team-building initiatives.
• Improved employee performance:Implementing effective training programs that enhance staff skills and overall performance.
• Managed staff schedules efficiently:Ensuring optimal staffing levels during peak hours and minimizing overtime costs.

Operational Efficiency and Optimization:

• Streamlined store operations:Implementing new strategies to optimize store processes, potentially leading to increased sales and customer retention.
• Improved inventory management: developing systems to track and monitor inventory, reducing losses, and ensuring product availability
• Optimized store layout and merchandising: reorganizing the store to improve traffic flow, product visibility, and sales
• Reduced operational costs: effectively managing budgets and workforce scheduling to save money