KESHAV SINGH
Fraud Risk Management/transaction Monitoring/AML/KYC
New Delhi,DL
Summary
Dependable fraud analyst with extensive expertise in the analysis of fraud. Enabling practical solutions for positive portfolio progress. Reducing fraud and building company confidence through foreign thinking development strategies, meticulous data evaluation and keen problem solving.
Overview
13
13
years of professional experience
1
1
Certification
1
1
Language
Work History
Assistant manager-Alternate Reviews
SBI Cards & Payments Services
03.2024 - Current
- Assist the Fraud Manager in developing and implementing fraud prevention strategies and policies.
- Conduct thorough analysis of transaction data and customer activities to identify potential fraudulent patterns.
- Monitor and investigate suspicious transactions, accounts, or activities to mitigate fraud losses.
- Collaborate with cross-functional teams including Risk Management, Operations, and IT to enhance fraud detection and prevention processes.
- Prepare detailed reports and presentations on fraud trends, findings, and recommendations for management review.
- Train and mentor junior analysts on fraud detection techniques and best practices.
- Stay updated on industry trends, regulations, and technologies related to fraud prevention.
Senior Executive-Fraud Analyst
SBI Cards & Payments Services
01.2019 - 12.2023
- Reviewed transactions and monitoring reports for suspicious activity.
- Maintained up-to-date knowledge of current fraudulent practices and tools.
- Maintained accurate, up-to-date case records and data.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Maintain the monthly target and save the customers money.
- Create spreadsheets using Microsoft excel for daily, weekly and monthly reporting.
- Identified the issues, analyzed information and provided solutions to problems.
- Maintain monthly target and reduce fraud and loss across the business.
- To make a separate report of fraudulent transactions of each VIP & Corporate card holders for further reversal on daily basis.
- Determine existing fraud trends by analyzing accounts and transaction patterns.
- Responsible for mentoring new team members to ensure less errors in the production.
Store Manager
Zest Arena
02.2015 - 01.2019
- 1. Store Operations:
- Oversee all aspects of store operations, including opening and closing procedures.
- Ensure the store is clean, well-organized, and visually appealing.
- Monitor stock levels and coordinate with suppliers to maintain adequate inventory.
- 2. Sales and Customer Service:
- Drive sales performance to meet and exceed sales targets.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Resolve customer complaints and issues promptly and professionally.
- 3. Team Leadership and Development:
- Recruit, train, and supervise store staff.
- Provide regular feedback, coaching, and performance evaluations.
- Foster a positive and productive work environment.
- 4. Financial Management:
- Manage the store’s budget, including expenses, revenue, and profit margins.
- Prepare and analyze financial reports to track performance and identify areas for improvement.
- Implement cost-control measures to maximize profitability.
- 5. Marketing and Merchandising:
- Execute store marketing initiatives and promotions to drive traffic and sales.
- Ensure merchandise is attractively displayed and organized.
- Monitor competitor activity and adjust strategies as needed.
- 6. Compliance and Safety:
- Ensure compliance with company policies, procedures, and standards.
- Maintain a safe working environment for employees and customers.
- Stay updated on industry regulations and local laws.
- 7. Inventory Management:
- Oversee inventory control, including receiving, stocking, and inventory counts.
- Implement loss prevention measures to minimize theft and shrinkage.
- Utilize inventory management systems to track stock levels and order supplies.
Assistant Store Manager
Zest Arena
01.2013 - 01.2015
- Developed and maintained strong relationships with customers to ensure repeat business
- Created weekly and monthly reports to track store performance and identify potential issues
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Drive sales performance to meet and exceed sales targets.
- Develop and implement strategies to enhance customer satisfaction and retention
- Team Leadership and Development
- Ensure merchandise is attractively displayed and organized
- Monitor competitor activity and adjust strategies as needed.
Education
MBA - Banking and Finance
Chandigarh University
10-2025
Bachelor of Arts - undefined
Delhi university
01.2014
Highschool - undefined
R.D.A.V
01.2007
Intermediate - undefined
R.D.A.V
01.2005
Skills
Ability to Multitask
Certification
Anti-Money Laundering Concepts: AML, KYC and Compliance
OVERALL EXPERIENCE
11+ Years
Timeline
Assistant manager-Alternate Reviews
SBI Cards & Payments Services
03.2024 - Current
Senior Executive-Fraud Analyst
SBI Cards & Payments Services
01.2019 - 12.2023
Store Manager
Zest Arena
02.2015 - 01.2019
Assistant Store Manager
Zest Arena
01.2013 - 01.2015
Bachelor of Arts - undefined
Delhi university
Highschool - undefined
R.D.A.V
Intermediate - undefined
R.D.A.V
MBA - Banking and Finance
Chandigarh University