2+ years experienced banker with a prolific track record of identifying customers' needs and performing opening & closing operations of the branch under security procedures. Proficient in cultivating robust relationships with key clients and efficiently processing transactions to provide top-notch customer service. Adept at managing relationship managers' complaints and recommending the right guidance to ensure optimum customer satisfaction and bolster business performance along a passion to solve real-world business challenges using data analytics. Proficient in querying and manipulating data using Python and SQL. Possesses an excellent understanding of complex machine learning and statistical modeling algorithms/techniques for extracting valuable insights and enhancing customer satisfaction.