Keshav Walecha
Senior Manager - Human Resources
A-84 Sector - 20 Noida
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Senior Manager - Human Resource
NASSCOM
4 2022 - Current
- Develop and implement HR strategies and best practices that support business needs
- Manage various HR functions such as Onboarding, compensation and benefits, performance management, employee orientation and engagement, recruitment and staffing, policy documentation and administration, and HR branding programs
- Enhanced organizational efficiency by streamlining HR workflows and procedures.
- Proficient in managing and facilitating effective midterm and annual performance appraisal processes, fostering elevated employee engagement and delivering top-tier performance reviews
- Spearheading the planning, coordination, and support of analysis and presentations tailored for management, executive meetings, and staff engagement sessions
- Initiate key practices like Diversity and Inclusion Programs and HR Branding Programs
- Introduce new systems and processes, file important HR metrics, and enhance operations and processes
- Conduct engaging sessions for employees to improve work relationships, build morale, and increase productivity and retention
- Mediate with business leaders for numerous people programs like Planning Workshop, Townhall with the President and Leadership Team, Vertical level connects, skip level discussions and Values Sessions & campaign and Powerup sessions
- Drive the future of work initiatives for nasscom; presenting dashboard to management & implementing for Organisation sustainability
- Drive timely talent review, high performers growth path, compensation revision cycle, and progression cycle for all employees
- Compose HR dashboard, and manage HR audits
- Attend and collaborate industry-level confluence, roundtables, and summits related to HR
Deputy Manager
Wipro
12.2020 - 04.2022
- Enhanced reporting accuracy by streamlining data collection processes and implementing quality control measures.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Partnered with upper management in executing functional strategies and reporting capabilities in ensuring all KPI's and SLA's are meet.
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full life cycles of assigned projects.
- Lead projects and analyzed data to identify opportunities for improvement.
- Facilitated open lines of communication between team members, promoting a positive work environment conducive to high-quality output.
- Supervised and motivated 27 staff employees
- Worked on Six Sigma Green Belt project
Assistant Manager
Sopra Steria
04.2015 - 12.2020
- Successfully transitioned 2 HRO services for UK client.
- Mapping client( HRBP, Regional Manager, Head HR, Director) requirements and coordinating, developing and implementing process in line with guidelines.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Developed performance metrics and dashboard interfaces to keep track of internal bench marking and progress against goals
Partnered with HR personnel to create and implement "WORK is FUN" initiatives. - Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and employee policies.
- Explained human resources policies, procedures, laws, standards and regulations to each employee.
- Investigated Informal and Formal performance & conduct issues by reviewing documentation and footage and interviewing associates
- Forecasting Volume and adhering compliance.
- Scheduling service review calls with client on weekly basis to discuss the progress.
- 2016-07 - 2018-09 - Team Leader
- 2015-04 - 2016-06 - Process Associate/Sr Process Associate
Process Advisor
Barclays
08.2010 - 09.2011
- Process Advisor in International payments (Outward & Inward Payments) and currency helpdesk (Buying & Selling of currencies)
- Handling payment related queries for Inward and Outward Payments for Barclays Staff/ Customers
Education
BBA - General
Hisar University
Delhi 07.2007 - 07.2010
Graduate Diploma in International Business -
Jagganath Institute of Management Studies
Delhi 07.2007 - 07.2010
CBSE - 12th
Higher Secondary School
Noida 04.2006 - 05.2007
CBSE - 10th
Senior Secondary School
Noida 04.2004 - 05.2005
Skills
Performance improvements
Employee performance evaluations
Decision-making capabilities
Recruiting and interviewing
Staff Management
Risk mitigation planning
Planning and Coordination
Client Relationships
Process and procedure development
Operations management
MS Word
Google Suite
SAP HR & Payroll
Oracle HCM
Accomplishments
- Cloud Generative AI certificate from Google
- Assisted on Chat Bot (Using Artificial Intelligence to answer on queries raised with regards to Policies and Procedures)
- Created an Automatic tool for saving time on manual work for a In House Activity.
- Assisted Senior Manager in his Green Belt Project on Controlling the First Call Resolution
- Have successfully transited 2 HRO services from United Kingdom
Affiliations
- Awarded " The Star Performer" in Steria India Ltd for the Quarter (Oct - Dec 13) & (Jun – Jul 15) .
- Was part of the winning team of a MTA program Transform to lead in the year 2018.
- Represent Gautam Budh Nagar as a Basket Ball Player
- Awarded as a Best Sports Person twice at school level
- Got Super trouper award for best Team handling and employee engagement in 2015.
- Got Solitaire Award in 2016 and 2017 for best client Management
Declaration
I hereby declare that the above mentioned information is correct up to best of my knowledge and I bear the responsibility for correctness of above mentioned particulars.
Date:
Name:
Timeline
Deputy Manager
Wipro
12.2020 - 04.2022
Assistant Manager
Sopra Steria
04.2015 - 12.2020
Process Advisor
Barclays
08.2010 - 09.2011
BBA - General
Hisar University
07.2007 - 07.2010
Graduate Diploma in International Business -
Jagganath Institute of Management Studies
07.2007 - 07.2010
CBSE - 12th
Higher Secondary School
04.2006 - 05.2007
CBSE - 10th
Senior Secondary School
04.2004 - 05.2005
Senior Manager - Human Resource
NASSCOM
4 2022 - Current