Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KETAKEE SINGHA

KETAKEE SINGHA

Jalandhar

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Call Center Sales Representative

Amazon
Delhi
09.2023 - 03.2024
  • Provided product recommendations based on customer needs.
  • Made outbound sales calls to potential customers to promote products and services.
  • Answered incoming calls from customers, providing prompt and accurate information.
  • Maintained records of customer interactions, transactions, comments, and complaints.

Customer Service Executive

Pringle technologies IT company
Hyderabd
10.2022 - 05.2023
  • I was working in operations department.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.

Customer Associate (Voice Calling)

Tech mahindra
01.2021 - 01.2022

Customer associate and cashier

RK Home decors
Jalandhar
01.2020 - 01.2021

Tele Sales Executive

Cardinaleway Hyundai
01.2019 - 01.2020

Cashier, Customer support in Store and team member

Target Retail store
Chino Hills
01.2017 - 01.2019

Cosmetologist And Cashier

Bollywood Skin Clinic
California
01.2014 - 01.2017

Education

Certified Nurse Assistant - Nuring

Pacific Health Times
California
12-2020

Delhi board 12th -

01.2012

CBSE board -10th -

01.2008

Skills

  • Active listening skills
  • Communication skills
  • Interpersonal skills
  • Leadership skills
  • Adaptability
  • Customer Targeting
  • Time Management
  • Call Center Customer Service

Languages

English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1

Timeline

Call Center Sales Representative

Amazon
09.2023 - 03.2024

Customer Service Executive

Pringle technologies IT company
10.2022 - 05.2023

Customer Associate (Voice Calling)

Tech mahindra
01.2021 - 01.2022

Customer associate and cashier

RK Home decors
01.2020 - 01.2021

Tele Sales Executive

Cardinaleway Hyundai
01.2019 - 01.2020

Cashier, Customer support in Store and team member

Target Retail store
01.2017 - 01.2019

Cosmetologist And Cashier

Bollywood Skin Clinic
01.2014 - 01.2017

Certified Nurse Assistant - Nuring

Pacific Health Times

Delhi board 12th -

CBSE board -10th -

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KETAKEE SINGHA