Ketan Shete

• Spearheading technology strategy, enterprise architecture, and platform innovation with a strong focus on fintech, NBFC processes, and enterprise platforms, ensuring scalability, security, and compliance with cybersecurity and data governance standards.
• Driving customer success programs by building long-term client relationships, ensuring seamless onboarding, proactive engagement, and high retention rates, while serving as the primary point of escalation and resolution management.
• Successfully led the delivery of solutions, including E-KYC platforms, loan origination systems, reconciliation automation, UI/UX design, and vendor management systems, aligning product and platform strategy with evolving client and market needs.
• Implemented automation initiatives that reduced manual effort by double-digit percentages, improving operational efficiency, and client turnaround time.
• Oversaw cross-functional teams (IT, operations, BPO/KPO units) with P&L accountability, focusing on business–technology alignment, and positioning IT as a profit enabler rather than a cost center.
• Championed leadership development and high performance team development, ensuring collaboration, low attrition, and sustained delivery excellence.

Key Skills: Leadership, Enterprise Architecture, Cybersecurity & Data Governance, Product & Platform Strategy, Client Relationship Management, Escalation & Resolution Management, Business–Technology Alignment, Building High-Performance Teams, Fintech Solutions, SaaS Platforms, Digital Transformation.

• Provided strategic leadership across technology and business functions, ensuring that enterprise architecture and digital transformation initiatives aligned with organizational goals.
• Oversaw and managed associates across cross-functional teams, driving accountability, capability development, and collaborative delivery of high-impact projects.
• Directed project governance frameworks, ensuring projects were delivered on time, within scope, and in compliance with organizational standards and regulatory requirements.
• Led internal audits to strengthen operational resilience, improve data accuracy, and ensure adherence to risk management, and compliance protocols.
• Championed business process improvement, introducing automation, standardization, and best practices that optimized efficiency and reduced operational bottlenecks.
• Partnered with senior leadership to drive technology-enabled strategies, translating business requirements into scalable solutions.
• Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
• Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
• Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.

Key Skills: Managing Associates, Internal Audits, Enterprise Architecture, Business Process Improvement, Project Governance, Strategic Leadership, Operational Efficiency, Risk & Compliance, Digital Transformation.

• Co-founded Cyber Yuva, a youth-driven initiative to build cybersecurity awareness and skill development across colleges.
• Established student clubs and organized events, workshops, and training programs to nurture cyber talent and resilience.
• Designed and published case studies that helped cybersecurity companies understand fraudulent mindsets, and strengthen fraud detection strategies.
• Delivered practical training and upskilling programs for students, bridging the gap between academia and industry needs.
• Grew the customer base through targeted outreach and networking events.

• Founded Almond Technologies in a small village, transforming it into a high-growth enterprise, creating employment opportunities, and uplifting the local economy.
• Defined and executed the company’s business strategy, ensuring sustainable growth, profitability, and long-term market positioning.
• Championed product innovation and development, successfully creating products and platforms that addressed customer needs, and established the company’s market differentiation.
• Led business development initiatives, built strategic partnerships, expanded into new markets, and drove consistent revenue growth.
• Provided executive management and strategic leadership, overseeing all business functions, including operations, finance, technology, and customer success.
• Fostered a culture of collaborative innovation and leadership, aligning cross-functional teams to achieve common goals, and deliver excellence at scale.
• Positioned the company as a trusted partner through strong client relationships, operational excellence, and a commitment to innovation and quality.

Key Skills: Business Strategy, Business Development, Product Innovation, Strategy, Collaborative Innovation, Leadership, Executive Management, Product Development, Management, Employment Generation.

• Co-founded TheJobwale.com, a placement management system built from scratch to streamline student recruitment and employer engagement.
• Led end-to-end product development, from ideation to deployment, ensuring scalability, usability, and institutional adoption.
• Successfully partnered with colleges and universities, selling and implementing the platform to enhance placement operations.
• Drove business development, client relationships, and product strategy, positioning TheJobwale.com as a reliable placement solution in the education sector.
• Established foundational processes for business operations.
• Streamlined operational processes for improved efficiency and cost reduction.