Ketan Gupta

Description: -

• Internal team focused on providing quality solutions like automation testing (API/UI), performance testing, etc to support other product teams.
• Help improve quality metrics across teams by offering automation framework support and guidance.
• Provide ongoing support and maintenance of the automation framework and tools used for both new and existing teams.

Technology and Tools: -

JIRA, Confluence, Bitbucket, Python, Selenium, PyCharm, BrowserStack Test Management, Splunk, Nomad, Jenkins, docker, Pycharm, GitLab, GitHub, k6, JavaScript.

Role and Responsibilities: -

• Worked as a Software Development Engineer in Test (SDET), focusing on enhancing software quality.
• Developed performance testing scripts using k6 and conducted regular performance tests.
• Provided ongoing support to cross-functional product teams regarding the existing automation frameworks (API/UI).
• Assisted in the creation of new automation pipelines and managed Jenkins jobs to ensure smooth daily test executions.
• Guided teams on understanding the framework and the latest automation tools in use.
• Led a company-wide initiative to migrate teams from qTest to the BrowserStack test management tool, managing queries and concerns from teams across different regions and coordinating with BrowserStack teams.
• Contributed to critical performance testing projects for major client accounts.
• Actively maintained and improved the current automation framework to ensure efficiency and scalability.

Description: -

• Development of a web-based banking application to offer an online solution for financial institutions and credit unions, enhancing customer experience and accessibility.
• Allow existing customers to easily add new accounts to their profile through online banking, streamlining the process and eliminating the need for offline procedures.

Technology and Tools: -

JIRA, Confluence, Bitbucket, Python, Selenium, PyCharm, qTest, Postman.

Role and Responsibilities: -

• Worked as an Automation Test Engineer.
• Created automation scripts to test web-based applications.
• Developed comprehensive test scenarios and cases, ensuring full coverage of all areas.
• Successfully automated functional and regression testing processes.
• Led a team of 4 in both automation and manual testing of the product.
• Collaborated with team members, including developers and product owners, to understand requirements and conduct testing accordingly.
• Conducted UI and API automation testing, identifying bugs across all possible areas.

Description: -

• A secure, user-friendly web-based banking platform that enables Financial Institutions and Credit Unions to offer seamless online services. It allows individuals to open accounts digitally, eliminating offline procedures and providing a fast, secure, and convenient banking experience.

Technology and Tools: -

JIRA, Confluence, Bitbucket, Python, Selenium, PyCharm, qTest, Workbench, docker, intelliJ, Postman, MySQL, Jenkins.

Role and Responsibilities: -

• Worked as an Automation Test Engineer, responsible for designing and executing comprehensive test strategies to ensure product quality.
• Developed, optimized, and maintained automation test scripts using industry-standards, ensuring efficient test coverage and execution.
• Led functional and regression testing efforts, performing both manual and automated testing to ensure that new features and updates met quality standards.
• Conducted thorough API and UI automation testing, ensuring seamless integration and user experience across platforms and environments.
• Provided training to multiple team members, sharing in-depth knowledge about the product, domain, and best practices for automation testing.
• Actively participated in the product release process, collaborating with cross-functional teams to ensure successful delivery and timely releases.
• Performed security testing, identifying vulnerabilities and security gaps in the product, and worked with the development team to address potential risks.
• Identified and reported critical bugs and issues, offering detailed insights to help improve product stability and functionality, driving continuous improvement in product quality.

Description: -

• Development of electron js based application for platforms like Windows, MacOS and cross browser web applications to manage conference devices.

Technology and Tools: -

JIRA, Confluence, GitHub, Python, Selenium, PyCharm, TestRail, WinMerge, Putty, WinSCP

Role and Responsibilities: -

• Working as a Test Engineer.
• Developed framework to test desktop-based application made on electron js.
• Participating in discussion with client and team, pitching the best solutions and new ideas.
• Conducting demos to clients and present the product developed by team.
• Also supported developers for setting up device and resolved all the issued with device.
• Tested hardware and software within tightly controlled sandbox environment prior to release to production.
• Developed and ensured adherence to testing standards and best practices.
• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Designed and developed automation scripts using open source tools.

Description: -

• Developed various applications which was used to control call centre devices, different kind of headsets used in daily life.
• Also developed plugins for the all kind of softphone to support client devices.
• All the application was made to support platforms like Windows, MacOS and cloud/web-based applications.

Tools and Technology: -

JIRA, Python, PyCharm, Beyond Compare, Bitbucket, Squish.

Role and Responsibilities: -

• Worked as Automation Developer.
• Developed and maintained automation framework cross platform (Windows and MacOS) over python to test the different softphone plugins.
• Written modules to control devices to get the desired output for testing and also to give desired input.
• Integrated softphones in the automation script like BroadSoft, Avaya, Bria, etc., to test devices and plugins developed for them.
• Fixed few defects in the automation framework, so that it can work seamlessly and without getting failed at any point of time.
• Migrated whole python automation framework from python 2.7 to python 3.6, also found support for the libraries not support in python 3.6.
• Made a POC using Squish to test desktop application with record and play feature, also using python scripts.

Description: -

• Developed python-based web application to simulate number of devices to support other client applications.
• This application was able to perform all the action which a real device can do.
• Also, at a time more than 200 devices can be created in the application and can be used for testing other applications.

Tools and Technology: -

Helix ALM Perforce, Python, JIRA, Confluence, GitLab, Jenkins.

Role and Responsibilities:

• Worked as Manual Tester and python developer.
• Tested hardware and software within tightly controlled sandbox environment prior to release to production.
• Also played developer role for a short period of time, fixed minor bugs/defects reported and contributed in developing few modules.

Description: -

• A website for the client to sale the products and manage all their agents and dealer.
• The website provides all details of the products and also there were different portals for login according to user type like customer, dealer, agent, admin, etc.

Tools and Technologies: -

JIRA, GitLab, JAVA, Selenium, TestNG, Jenkins, SoapUI, Postman, JMeter, Eclipse.

Roles and Responsibilities: -

• Worked as Software Developer Engineer in Test (SDET).
• Developed automation framework on JAVA and selenium to test website. Also, the framework was capable of generating different kinds of reports.
• Developed test cases to cover all the possible scenarios and reach maximum coverage.
• Tested website to find all the defects/bugs and logged in JIRA.
• Discussed requirements and processes with project managers and developers.
• Attended meetings with quality assurance, developers and project managers to assess scope and sequence of project.
• Reviewed all test cases and test scripts for quality and identified additional areas to review.