Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kethana Sodadasi

Rajahmundry

Summary

Results-driven Account Manager experienced in issue resolution and client relations. Enhanced patient satisfaction through streamlined operations and staff training, driving performance improvements and fostering strong client partnerships. Motivated professional demonstrating adaptability, strong work ethic, and exceptional interpersonal skills.

Overview

7
7
years of professional experience

Work History

Account Manager

Medical Agency
Rajahmundry
01.2022 - 01.2024
  • Resolved escalated issues, preventing loss of valuable clients and maintaining positive relationships with all parties.
  • Coordinated project timelines and ensured timely delivery of marketing materials.
  • Created reports on client preferences and industry trends for strategic planning.

Front Office Manager

Vijaya Dental
Rajahmundry
01.2017 - 03.2019
  • Managed front office operations, achieving seamless patient flow and high satisfaction.
  • Coordinated appointment scheduling and patient communications, optimizing use of dental practice management software.
  • Trained and supervised front desk staff on customer service best practices and office protocols.
  • Implemented process improvements that streamlined patient check-in and billing procedures.

Education

Bachelor of Science - Godavari Institute of Engineering And Technology

Skvt Em High School
Rajahmundry
04.2001 -

Skills

  • Account management
  • Client relations
  • Customer service
  • Issue resolution
  • Sales forecasting
  • Goals and performance
  • Goal oriented
  • Teamwork and collaboration

Timeline

Account Manager

Medical Agency
01.2022 - 01.2024

Front Office Manager

Vijaya Dental
01.2017 - 03.2019

Bachelor of Science - Godavari Institute of Engineering And Technology

Skvt Em High School
04.2001 -
Kethana Sodadasi