Ketna Uttla
Senior AML Analyst
Kolkata
Summary
Motivated individual seeking dynamic roles to maximize skills and contribute to organizational achievements
Overview
7
7
years of professional experience
3
3
Languages
Work History
AML Compliance Investigator
Aml Rightsource Ltd
01.2025 - Current
- Coordinated with international counterparts to share intelligence and best practices related to AML compliance investigation techniques.
- Maintained detailed records of all investigative activities, demonstrating a commitment to transparency and adherence to internal controls.
- Fostered a culture of compliance within the organization through regular communication regarding AML updates, initiatives, and successes.
- Evaluated effectiveness of implemented AML measures continuously, identifying areas for improvement and implementing changes as needed.
- Participated in the design and execution of AML audits, ensuring that internal controls were robust and compliant with regulatory requirements.
- Performed periodic reviews of existing customer profiles, ensuring accuracy and completeness of data for ongoing risk assessment purposes.
- Contributed to the refinement of transaction monitoring systems by providing feedback on system alerts and improving detection capabilities.
- Contributed to the ongoing maintenance of a comprehensive risk-based approach to AML compliance by identifying emerging risks and recommending appropriate mitigation strategies.
- Conducted comprehensive assessments of institutional vulnerabilities to money laundering risks, informing the development of targeted mitigation strategies.
- Streamlined case review processes, increasing efficiency in identifying high-risk accounts and transactions.
- Collaborated with cross-functional teams to implement effective AML training programs for employees across the organization.
Customer Support Executive
Teleperformance
09.2023 - 12.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Senior AML analyst
Teleperformance
02.2022 - 02.2023
- Conducted risk-based investigations to identify and mitigate potential threats. Performed transaction monitoring to detect unusual activities and patterns. Executed Know Your Customer (KYC) checks to ensure compliance with regulations. Reported on suspicious activity to enhance organizational awareness. Analyzed risks associated with partners to inform decision-making processes.
Subject Matter Expert
Taskus India Pvt. Ltd
02.2021 - 01.2022
- Trained new recruitments for Fintech Process for Chat Support, Chat Support Executive for International Fintech Process
Front End Developer
Augtech Nextwealth Pvt. Ltd
04.2019 - 02.2021
- Code Websites || Debugging the coded websites || Meet Publication Deadline || Developing Front End followed by Testing websites
Education
Bachelors - Computer Applications
Hemchand Yadav Vishwavidyalaya
01-2019
Skills
Office suite proficiency
Regulatory compliance (AML)
Compliance monitoring
Investigative risk analysis
Customer due diligence
HTML & CSS knowledge JavaScript capabilities and Web design User interface developments
Interests
Singing, Poetry Writing
Timeline
AML Compliance Investigator
Aml Rightsource Ltd
01.2025 - Current
Customer Support Executive
Teleperformance
09.2023 - 12.2023
Senior AML analyst
Teleperformance
02.2022 - 02.2023
Subject Matter Expert
Taskus India Pvt. Ltd
02.2021 - 01.2022
Front End Developer
Augtech Nextwealth Pvt. Ltd
04.2019 - 02.2021
Bachelors - Computer Applications
Hemchand Yadav Vishwavidyalaya