Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KEVAL DESAI

Norwich, United Kingdom

Summary

Enthusiastic and reliable student with strong communication and customer service skills. Experienced in working with diverse teams and committed to delivering excellent service. Looking for a part-time opportunity to contribute positively while developing skills.

Overview

4
4
years of professional experience

Work History

Crew Member

D Mart Supermarket
01.2022 - 12.2022
  • Delivered exceptional customer service in fast-paced environments, ensuring satisfaction and repeat business.
  • Operated point-of-sale systems efficiently, handling cash transactions with accuracy and speed.
  • Collaborated with team members to maintain cleanliness and organization of workstations and dining areas.
  • Assisted in training new crew members on operational procedures and customer interaction techniques.

Social Media Manager

Omaav Marketing Agency
08.2023 - 09.2025
  • Developed and executed social media strategies to boost client sales and brand visibility.
  • Designed targeted campaigns to enhance engagement, lead generation, and revenue.
  • Collaborated with clients to align marketing efforts with business goals.

Marketing & Sales Intern

Cadila Pharmaceuticals Ltd.
05.2023 - 07.2023
  • Conducted market research and competitor analysis to uncover business opportunities.
  • Assisted in creating and presenting sales pitches and promotional materials.
  • Contributed to customer engagement strategies, boosting client interest.
  • Gained practical experience in business development and client communication.

Education

Master of Science - Business Analytics and Management

University of East Anglia
Norwich Business School
09.2025

Bachelor of Business Administration (BBA) - undefined

Gujarat University
04.2023

Skills

  • Loading and unloading
  • Packaging and labeling
  • Customer service
  • Computer skills
  • communication skills
  • Teamwork and collaboration
  • Customer support
  • Complaint handling

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)

Timeline

Social Media Manager

Omaav Marketing Agency
08.2023 - 09.2025

Marketing & Sales Intern

Cadila Pharmaceuticals Ltd.
05.2023 - 07.2023

Crew Member

D Mart Supermarket
01.2022 - 12.2022

Bachelor of Business Administration (BBA) - undefined

Gujarat University

Master of Science - Business Analytics and Management

University of East Anglia

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KEVAL DESAI