Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keval Haran

Ahmedabad

Summary

Proactive Customer Service Executive with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with an established company.

Highly astute Customer Service Executive finding effective resolutions for issues. Promoting dynamic listening and team collaboration skills. Looking for a customer service role at a new company.

Overview

2
2
years of professional experience

Work History

Customer Service Executive

Magus Costumer Dialog Pvt Ltd.
Ahmedabad
05.2014 - 06.2016
  • Tracked customer complaints and followed up to ensure resolution was achieved.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Explained benefits and advantages of different product and service offerings to customers.
  • Ensured that all customer queries were handled quickly and professionally.

Education

Degree Drama - Theater Arts

Gujarat Arts And Science College
Ahmedabad
04-2018

Bachelor of Computer Applications -

Harivandana College
Rajkot
04-2015

Skills

  • Customer service
  • Complaint resolution
  • Product knowledge
  • Sales support
  • Customer relationship management
  • Effective communication
  • Time management
  • Active listening

Languages

Gujarati
First Language
Hindi
Proficient
C2
English
Advanced
C1

Timeline

Customer Service Executive

Magus Costumer Dialog Pvt Ltd.
05.2014 - 06.2016

Degree Drama - Theater Arts

Gujarat Arts And Science College

Bachelor of Computer Applications -

Harivandana College
Keval Haran