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Associate Principal Engineer

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Detail-oriented Fiber Optic Technician with expertise in installation, maintenance, and underground locating. Committed to safety compliance and effective time management, ensuring efficient project execution.

Results-driven Corporate Accountant with expertise in streamlining financial processes and enhancing record management at Watch Communications. Proficient in bank statement reconciliation and cross-entity transaction management, leading to timely monthly reconciliations and improved accuracy. Known for fostering team collaboration and delivering high-quality accounting support alongside strategic financial analysis. Aiming to leverage these skills for further advancements in financial strategy and operations.

Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines.

Dynamic and results-driven professional with extensive experience at Kendall Veg, excelling in project management and safety compliance. Proven track record in optimizing workforce scheduling and enhancing operational efficiency. Adept at fostering team coordination and delivering high-quality training programs, significantly improving safety awareness and team performance.

Dynamic Licensed Nursing Home Administrator with a proven track record of achieving a YTD positive EBIBTAR of $1,000,000. Expert in operations management, census growth, personnel management, successfully enhancing employee retention strategies and ensuring compliance with regulations while maintaining high occupancy rates. Committed to quality improvement and patient relations.

Secure a leadership position in a Lean Manufacturing-focused organization where I can leverage over a decade of engineering, project management, and continuous improvement experience to drive operational excellence and team development.

Dynamic National Account Specialist with a proven track record at R2X LLC, adept in account development and relationship management. Excelled in enhancing customer satisfaction and expanding business territories through strategic planning and effective communication. Skilled in developing strategy and problem resolution, significantly contributing to team goals and customer retention.



   Dynamic and results-driven professional with over 28 years of experience in business management, telecommunications, recruiting, customer service, and sales. Proven expertise in navigating diverse management roles, driving billing resolution processes, and enhancing customer satisfaction through strategic sales initiatives. Versatile leader adept at fostering team collaboration and delivering exceptional service in fast-paced environments. Committed to leveraging extensive industry knowledge to achieve organizational goals and elevate client experiences.   

Proven track record in enhancing customer loyalty and sales in a BPO environment through efficient complaint resolution and expert product knowledge.
Skilled in active listening and call management, adept at handling high-stress situations with professionalism.
Achieved significant improvements in customer satisfaction by delivering timely and accurate support.
Customer Service Representative with proficient skills in oral and written communication, active listening and analytical problem-solving skills.
Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Highly skilled and multilingual professional with extensive experience in customer service, technical support, training, and recruitment. Proven ability to deliver exceptional support in French, English, and Spanish, specializing in smart home security systems and sales training. Adept at developing and implementing training programs, coordinating recruitment efforts, and providing expert technical assistance. Strong background in client relations, team leadership, and cross-departmental collaboration.

Kevin Brown

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Sales/Customer Service Billing

Manager Assistant

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High school diploma -

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Sales/Customer Service Billing

Manager Assistant

High school diploma -

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