Kevin D'Souza
Business Development Manager
Vasai
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
13
13
years of post-secondary education
17
17
Certifications
Work History
Business Development Manager
Colcom Technologies Pvt Ltd.
01.2024 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- OPF processing, in a team working with AD design, CAD design, backend logistics, the sourcing team, the finance and accounts team, and technical AV engineers, OEM.
- New meetings, Client-side POC demo. Proposal submission, closure, win-loss follow-on, payment follow-on.
- Total orders booked: new logos, 3 crore for the financial year 2024-2025.
Key Account Manager
Optiemus Infracom Ltd.
03.2021 - 01.2025
- Currently Work from home on daily scheduled.
- New Direct account hunting and mapping focused on POLY + Plantronics Headset sales.
- Connecting with Key decision Makers like IT Infra and Procurement team in specific new accounts.
- Accounts developed and handled SMB and Enterprise.
- During Pandemic, Connected with OEM Pre-sales and done Virtual meeting for Live headset demonstration in new accounts.
- On receiving PO from End Customer processing further for SO Creation, Order approval internally, invoice creation and delivery docket details follow-up. Same sharing with end customer to update on delivery status.
- New Direct Account Vendor Registration alignment with finance team with documentation.
- Checking stock status with Supply and logistics team for delivery commitment to end customer.
- Conducting physical demo at customer end for New Series of Poly Headsets, conference speaker and video bars. Payment follow-up, order approval and delivery follow-up with internal order processing team.
- Business Closures.
- Develop 18 to 20 New Accounts for Poly Headset, Conference Speaker business new series during year 21-22.
- Completed vendor registration for 18 to 20 accounts new direct account.
- Closed POLY + Plantronics Headset Business 3 Crore 70 lacs year in existing and new accounts both till date.
- Account mapping, key connects built up, Live and physical demo.
- Vendor registration, closure.
- Closed POLY + Plantronics Voyager Series 4320, Voyager Focus 2, Wireless Series, Wired 3225, 3220 and 5220, Conference Speaker Sync 20 + Sync 40 +.
- Conduct Video Solutions P15, POLY Studio, E70 and X70 Demo.
Business Development Manager
Perch Technologies Pvt Ltd
09.2019 - 08.2020
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Worked with existing customers to increase purchases of products and services.
- Aligning demo of Plantronics Headset for clients in existing accounts & new accounts both.
- Creating Challan of Plantronics Demo Headsets on returnable basis to end clients, as per approval process by accounts team.
- If opportunity qualified for Plantronics Headset, Drafting Quote and Commercial and sending it to Customers.
- Sourcing new Customers through linkedin profiling, Outbound cold calling efforts and emails, meeting schedules and exploring accounts.
- Interlock with Polycom OEM account managers for Account Mapping, Partner Relationship, BOQ for Video opportunity and others for OEM leads assigned.
- Demo aligned for Poly studio, Poly Trio, Poly X30 - X50 & G7500 enterprise cloud Video Conferencing devices along with support of technical resources.
- Work on internal assigned leads for Plantronics headset and Polycom Solutions, End client's follow-up on closure or fact findings on competition.
- Drafting Proposal, P & I Margin sheet, getting Transfer Price quote from Distributor or checking internal stock availability with accounts team.
- Post Sales invoice follow - up with accounts team, again follow- up with clients on Payment Collection or release.
- New Customers aligned for vendor Registration.
- Completed and submitted Weekly Funnel reports to support executive decision making.
- Product knowledge of Video Conferencing devices, Headsets & Personal Conference Speaker Logitech, Cisco, Polycom and Plantronics Headset.
- Business Closures.
- 1000 Plantronics headsets for Enterprise Customers: New Account.
- 100 Plantronics headsets for SEZ Customers: New Account.
- 3 SMB Customers for Personal Conference phone. New Account.
- 50 Plantronics Headsets for Enterprise Customer: Existing Account.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
Inside Sales Account Executive
Velocis Systems Pvt Ltd
04.2018 - 08.2019
- Internal meeting schedules and hunting new business opportunities for Cisco products & Services.
- Developing Sales Opportunities by researching and identifying potential accounts and explore new accounts by scheduling meetings/appointments.
- Product Knowledge on Cisco networking products, WebEx, Meraki cloud solutions, Cisco cloud room kit & plus, SMB routers and switches.
- Closely worked and interlock with OEM account managers for discounting approval & confirmation of lead requirement identified.
- Getting pre-aligned with pre-sales team for Cisco BOQ, Solution arrival in line with Customer requirement.
- Drafting Solution & Commercial proposal with Profit Margins.
- Making Out-bound follow-up calls to New clients via telephone and email.
- Keeping entire track on sale funnel and updating V-Smart Sales tracker tool.
- CCW configuration and Creation of Cisco Bill of materials and updating any changes.
- Emailing EDM for WebEx, NOC Services, Managed Services and Meraki solution.
- Conducted WebEx demo to New end Client in-terms of usage and product demonstration.
- Along with Technical team product demo of Cisco Room Kit & Kit Plus for Prospect new customers.
- Business Closure
- Daily scheduling 2 new meetings with appointments and assigning it to respective client managers.
- Qualified lead generated for Cisco Products: Room Kit & Kit Plus, Cisco switches, Cisco WebEx, Cisco Meraki or Wireless AP's.
- Getting aligned with Pre-Sales team for Cisco Bill of Quantity, Commercials & Proposal.
- Emailing EDM for Velocis Services offerings to new client.
- Given WebEx demo from office to new client.
- Patching with respective Cisco account manager for discount approval for Bill of Quantity.
- New account development, End client IT Setup Information capturing (explore accounts) and prospecting.
France COE Quote Owner
Orange Business Services
07.2017 - 02.2018
- Orange Business Services.
- Supporting Global Business team across EMEA region for quote creation on Cisco Products, Polycom & Riverbed.
- Acknowledging quote request from Global Sales team of EMEA region.
- Quote generation/creation on OBS Global Business tools for assigned quote request on Cisco standard products, meraki etc.
- Drafting quotes to International business team and completing all assigned quote request.
- Created and processed orders in timely manner and reviewed pending orders to verify adherence to fulfillment schedule.
- Follow-up with internal billing team for BAN creation for closed order as per OBS set process.
- Business Closure
- Quote creation in OBS Pricing tool for different region currency Euro, GBP, USD.
- CCW bill of quantity or estimate configuration and assigning it to internal OBS accounts team for validation.
- BAN creation, applying right incoterms on EMEA Region Quote Request assigned to us.
- Performed data entry for sales figures, metrics and other customer data, maintaining information in organised and accessible manner.
- Reverted per day 2 to 3 Quote request and closed quote request assigned to us within given TAT.
Senior Executive Inside Sales
Dimension Data - NTT Data.
07.2016 - 05.2017
- Inside Sales Dimension Data India Pvt Ltd.
- Working on internal inbound global leads for all Cisco Networking Products: IP Phones, Routers, Switches, Video Conferencing devices, Cisco Wireless devices, few global accounts with global prices for Aruba devices, FortiGate and Meraki.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Leveraging Pre-Technical team, customer success team and presales team.
- Used Salesforce CRM to maintain company database with essential account and sales information.
- Team liasioning & patching with cisco account manager for discount approval and follow-on closure For New orders client code creation, and chasing with finance team, billing team and logistics team for timely delivery and payment collection.
- Business Closure
- New Customer's for Collaboration Cisco Product Solutions supply & IP Phone configuration valued 32 Lacs in Dimension data.
- Cisco Product Switches & Router product supply valued to 10 Lacs.
- Aruba Wireless Products valued 1.25 lac to Dimension data.
- Cisco UCS Server Comprehensive AMC Support, valued to 2.25 Lac to Dimension Data.
- Passive cables supply valued to 35,060 to dimension data.
- Cisco Switches supply valued to 2.lac but after receiving PO, internally order got rejected.
- QUMU Video product supply valued to 8.40 lac dimension data.
JDE Functional Consultant
L&T Infotech
10.2012 - 03.2016
- Internal training on JDE Oracle ERP for Sales, Finance, Inventory & Procurement Modules.
- Assign to billable support projects on SFR, Lafarge, Coloplast.
- Resolving tickets, and errors with help of CNC Technical Support team.
- Adding and modifying versions, Processing options for reports and applications.
- Documenting all issues and resolution for future reference.
- Practicing order process cycle in JDE Oracle ERP of various modules and generate reports.
- Analysis and Mapping of Process and Gap Analysis under guidance of Lead Consultant.
- Resolving and Closing support issue tickets for Oracle JDE ERP billable aligned to support base project.
Business Manager - IT Services Sales
Avnet - Tech Data.
04.2010 - 10.2012
- IT Services sales for Juniper renewal warranty support packs & licenses subscription.
- Acquired new partners through improved conversion techniques such as email follow-up messages.
- Daily aligning and meeting with Tier 1, Tier 2 & Tier 3 partners.
- Business Closure
- New partner meeting and representing Avnet for Juniper business relations.
- Successfully formed relationship with 50 to 60 partners in west region for juniper warranty renewal business.
- Successfully renewed 20 lacs to 25 lacs warranty renewal & subscription for each quarter.
Strategic Account Manager
Information Security Services Paladion networks Pvt Ltd
08.2008 - 12.2009
- Selling or presenting of ISO 27001 certification services in set of corporate accounts.
- Selling or pitching VAPT Services in set of corporate accounts.
- Approaching set accounts for questionnaire filling and getting effort estimate and pricing for ISS Services.
- Product training on Symantec, Arc sight SIEM Log Monitoring Solution.
- Researched potential clients and markets to prepare for appointments.
- Business Closure
- Closed tender in BFSI - Segments for ISS Services Order valued to 15 Lacs - Website Phishing & Monitoring Services & 1 lac for application security testing services.
Business Development Executive
PCS Technology Pvt Ltd.
04.2006 - 08.2008
- IT Services Sales - Business Development Executive PCS Technology Ltd.
- Generating Key Contact Person details within organization through aggressive cold calling efforts.
- Conducted cold calls to prospect external lead sources and advance sales process.
- Being in office Securing Calls/Meetings with new customers and articulating client - company's value proposition to new customers or finding out any requirements, related to IT Services, (Comprehensive AMC and FMS).
- Responding to RFP, Tenders & Bid submission.
- Drafting techno-commercial proposal and tweaking as per customer needs.
- If opportunity identified, then doing multiple meetings/calls and lot of time invested before opportunities converted in business.
- (Follow-up on releasing purchase order).
- Handling Key Accounts, generating new business and renewing or retaining existing customer's Worked along with HR and by-self for Screening resources and deploying on customer site on contractual basis.
- Delivered campaigns to solidify new client opportunities and generate new business.
- Penetrated New accounts to generate sales from within client base.
- Business Closure
- Closed Tender for Corporate accounts by tender & bid submission Order valued 39 Lakhs for IT Service AMC & FMS.
- Closed 5 New clients for FMS Services in total order valued 50 Lakhs.
Education
EXECUTIVE MBA - Marketing
IGNOU - NIIT IMPERIA
08.2010 - 06.2013
BBA - Marketing
VIVA COLLEGE
05.2002 - 06.2006
High School Diploma - undefined
THOMAS BAPTISTA JUNIOR COLLEGE
03.2000 - 03.2002
High School Diploma -
ST AUGUSTINE HIGH SCHOOL
Vasai 03.1996 - 05.2000
Skills
- JDE Enterprise Oracle ERP: 90/91 Sales & Distribution Module
- MS Office (Word, Excel, Power Point)
- Follow-ups & Closure
- Commercial & Pricing strategy
- Lead Generation
- Market understanding
- New Business Development
Certification
Real Connect for Office 365 Sales RCOS100
Timeline
Business Development Manager
Colcom Technologies Pvt Ltd.
01.2024 - Current
Key Account Manager
Optiemus Infracom Ltd.
03.2021 - 01.2025
Business Development Manager
Perch Technologies Pvt Ltd
09.2019 - 08.2020
Inside Sales Account Executive
Velocis Systems Pvt Ltd
04.2018 - 08.2019
France COE Quote Owner
Orange Business Services
07.2017 - 02.2018
Senior Executive Inside Sales
Dimension Data - NTT Data.
07.2016 - 05.2017
JDE Functional Consultant
L&T Infotech
10.2012 - 03.2016
EXECUTIVE MBA - Marketing
IGNOU - NIIT IMPERIA
08.2010 - 06.2013
Business Manager - IT Services Sales
Avnet - Tech Data.
04.2010 - 10.2012
Strategic Account Manager
Information Security Services Paladion networks Pvt Ltd
08.2008 - 12.2009
Business Development Executive
PCS Technology Pvt Ltd.
04.2006 - 08.2008
BBA - Marketing
VIVA COLLEGE
05.2002 - 06.2006
High School Diploma - undefined
THOMAS BAPTISTA JUNIOR COLLEGE
03.2000 - 03.2002
High School Diploma -
ST AUGUSTINE HIGH SCHOOL
03.1996 - 05.2000
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