KEVIN DSOUZA
Project Manager
Mumbai
Summary
An IT Project Manager with hands-on experience delivering software platforms and enterprise integrations. Proven track record in owning client onboarding, end-to-end delivery, BRD documentation, delivery management, production deployments & post deployment support across multiple client platforms.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Assistant Manager – Technology Operations
Reloy
02.2023 - Current
- Managed end-to-end platform development projects, encompassing BRD creation, development and implementation, UAT, production deployment, and post-deployment support.
- Led product onboarding processes for new clients, conducting comprehensive product walkthroughs and functional deep dives.
- Facilitated detailed BRD and requirements-gathering sessions with project stakeholders; authored BRD documents and obtained formal stakeholder sign-offs.
- Led backend CRM/ERP integration initiatives from scope definition to production deployment, coordinating with external vendors, business teams, and internal stakeholders across planning, implementation, UAT, and production migration phases.
- Authored and circulated detailed project plans outlining timelines, milestones, and dependencies, ensuring alignment across all project stakeholders.
- Fostered effective collaboration across development, QA, and client teams, improving communication, resource allocation, and overall delivery efficiency.
- Day-to-day connect with client business teams on UAT feedbacks/concerns & post production deployment ad-hoc support
- Facilitated end-to-end delivery for multiple client platforms & new feature enhancements, overseeing development execution, UAT cycles, production releases, and post-deployment support.
- Facilitated sprint planning and execution in collaboration with Scrum teams using JIRA, including ticket creation and prioritization, progress tracking, and proactive resolution of delivery blockers.
Assistant Manager – Projects/Domestic Sales Ops
INI Farms Pvt. Ltd.
09.2021 - 02.2023
- Microsoft Power Platform – SharePoint, Power Automate, PowerApps Development solutions development & project management
- Corporate website – Migration to Wordpress & UI Revamp
- Manage the development of the Corporate Website UI revamp project and ensuring the timelines are delivered as committed with regular follow-ups
- Research suitable IT Solutions providers as per desired product/technical requirements.
- SAP Operations - B2B Domestic Operations Process
- Handled end-to-end execution of SAP Transactions from procurement, sales to delivery processesin SAP, as well as month-end report preparations & creation/tracking of master data
Executive – Sales Administration
Sula Vineyards Pvt. Ltd.
06.2018 - 09.2021
- SAP Sales Support – Handled SD module transactions in SAP for the domestic sales vertical, along with other supporting functions.
Education
PGDBM - Information Technology and Systems Management
NMIMS University
Bachelor in Management Studies - undefined
Mumbai University
01.2017
HSC - Commerce
Maharashtra State Board of Secondary & Higher Secondary Education
01.2014
SSC - undefined
Maharashtra State Board of Secondary & Higher Secondary Education
01.2012
Skills
Product Onboarding, BRD & Project Documentation, Project Management, CRM/ERP Integrations Execution, Delivery & UAT Management, JIRA, , Cross-Functional & Stakeholder Coordination, Client Support/coordination,
Certification
Pursuing PMP Certification
Timeline
Assistant Manager – Technology Operations
Reloy
02.2023 - Current
Assistant Manager – Projects/Domestic Sales Ops
INI Farms Pvt. Ltd.
09.2021 - 02.2023
Executive – Sales Administration
Sula Vineyards Pvt. Ltd.
06.2018 - 09.2021
SAP – MM Training Course – Net Business Solutions (6th Nov 2017 – 5th March 2018)
03-2018
Bachelor in Management Studies - undefined
Mumbai University
HSC - Commerce
Maharashtra State Board of Secondary & Higher Secondary Education
SSC - undefined
Maharashtra State Board of Secondary & Higher Secondary Education
PGDBM - Information Technology and Systems Management
NMIMS University