Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Fitzgerald

Kevin Fitzgerald

Westford,MA

Summary

Currently studying at Indiana University with a strong passion for business and people. Actively involved as the mental health chair of a fraternity, a peer tutor for fellow students, involved in volunteering such as toy drives and roadside cleanups.

Overview

4
4
years of professional experience

Work History

Tutor

Indiana University, Kelley School Of Business
01.2024 - Current
  • Conducted group tutoring sessions at school
  • Enabled underachieving students to reach target attainment levels by providing help in areas of Microsoft Excel and Microsoft Access.

Customer Service Representative

Gopher's Indoor Golf Simulator
12.2021 - Current

- Taught customers how to use Trackman golf simulator to create an ideal indoor golfing experience for them

- Enhanced my social skills by dealing with multiple different demographics

-Learned to troubleshoot issues with technology effectively under pressure, while keeping customers satisfied.

Cashier

Dunkin' Donuts
12.2021 - 06.2022
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Set up new sales displays each week with fresh merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Youth Basketball Coach

Westford Youth Basketball Association
12.2019 - 03.2020
  • Established safe and supportive environment for players, fostering open communication between athletes, coaches, and parents.
  • Enhanced player performance by implementing strategic training sessions and skill development drills.
  • Managed emails from parents to enhance communication and satisfaction

Education

No Degree - Finance

Indiana University Bloomington
Bloomington, IN
05.2027

High School Diploma -

Westford Academy
Westford, MA
06.2023

Skills

  • Feedback and Coaching
  • Differential tutoring methods
  • De-Escalation Techniques
  • Socially adept with all ages

Timeline

Tutor

Indiana University, Kelley School Of Business
01.2024 - Current

Customer Service Representative

Gopher's Indoor Golf Simulator
12.2021 - Current

Cashier

Dunkin' Donuts
12.2021 - 06.2022

Youth Basketball Coach

Westford Youth Basketball Association
12.2019 - 03.2020

No Degree - Finance

Indiana University Bloomington

High School Diploma -

Westford Academy
Kevin Fitzgerald