Kevin Huff
Middletown
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
2008
2008
years of post-secondary education
Work History
Casino Table Games Dealer
Harrah's Hoosier Park Racing & Casino
Anderson
2021.09 - 2025.12
Table Games Shift Manager
Seven Cedars Casino
Sequim
2014.01 - 2020.06
- Supervised table game operations and ensured compliance with gaming regulations.
- Trained and mentored team members on game rules and customer service standards.
- Coordinated shift schedules and managed staff assignments for optimal coverage.
- Ensured guest satisfaction in the event of any dispute or discrepancy.
- Implemented operational procedures to enhance efficiency in game management.
- Assisted in developing training materials for new employees in table games department.
- Resolved disputes between players and dealers in an efficient manner.
- Identified opportunities to reduce expenses without compromising quality of service provided.
- Implemented promotions designed to increase profitability while maintaining customer service standards.
Table Games Dealer
Seven Cedars Casino
Sequim
2014.01 - 2016.11
- Dealt cards and managed table games with precision and efficiency.
- Ensured compliance with gaming regulations and internal policies.
- Provided exceptional customer service to enhance guest experience.
Electrical Assembler
Boeing
Renton
2012.11 - 2013.06
- Assembled electrical components following detailed blueprints and specifications.
- Operated hand tools and machinery to complete assembly tasks efficiently.
- Conducted quality checks on assembled parts to ensure compliance with standards.
Education
Associate of Arts - Social Sciences
Peninsula College
Port Angeles, WA 2007.09 - 2010.06
Sequim High School
Sequim, WASkills
- Customer engagement
- Conflict resolution
- Effective communication
- Problem-solving skills
- Promotions management
- Customer relationship management
- Customer service
Timeline
Casino Table Games Dealer
Harrah's Hoosier Park Racing & Casino
2021.09 - 2025.12
Table Games Shift Manager
Seven Cedars Casino
2014.01 - 2020.06
Table Games Dealer
Seven Cedars Casino
2014.01 - 2016.11
Electrical Assembler
Boeing
2012.11 - 2013.06
Associate of Arts - Social Sciences
Peninsula College
2007.09 - 2010.06
Sequim High School