Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

Kevin Knight

Highland

Summary

Accomplished Mortgage Loan Officer and Facility Manager with a proven track record at Marquette Bank and City Of East Chicago Public Safety Facility. Expert in relationship selling and residential mortgage lending regulations, achieving high customer satisfaction and operational efficiencies. Skilled in leading teams and streamlining processes, demonstrating goal-oriented focus and exceptional service delivery.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Mortgage Loan Officer

Marquette Bank
10.2005 - 01.2025
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
  • Fielded customer complaints and provided solutions.

Facility Manager

City Of East Chicago Public Safety Facility
03.2002 - 04.2005
  • Implemented preventive maintenance schedules to extend equipment lifespan.
  • Conducted regular safety audits for compliance with regulations.
  • Streamlined procurement processes to reduce overall facility operating costs.
  • Developed annual budget plans by analyzing facility needs and expenditures.
  • Coordinated staff training programs for increased employee engagement and productivity.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Maintained facility grounds, equipment, and safety compliance.
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Supervised staff of 9 in day-to-day activities.

Asbestos Abatement Supervisor

School City of East Chicago
03.1991 - 03.2002
  • Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
  • Utilized power tools during asbestos removal to completely remove hazardous materials.
  • Identified materials requiring removal or special handling.
  • Secured and contained asbestos and hazardous materials for transport.
  • Educated bystanders and coworkers on short- and long-term hazards of asbestos.
  • Verified OSHA compliance for worksite and coworkers to establish safe environment.
  • Constructed and placed containment corridors between worksites to properly contain asbestos and hazardous materials.
  • Utilized personal protective equipment during building demolition and asbestos removal.
  • Assembled and positioned decontamination areas at exits of job sites to prevent harm to bystanders and unprotected persons.
  • Maintained accurate records of all asbestos-containing materials encountered during projects for future reference or legal requirements.
  • Managed subcontractors effectively to ensure seamless integration of their services into overall project plans.
  • Participated in pre-construction meetings with clients to discuss scope of work, expectations, timelines, budgets, safety protocols, and other important details related to asbestos abatement projects.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Communicated with stakeholders on job milestones.

Construction Site Supervisor

City of East Chicago
01.1999 - 02.2002
  • Reviewed budget reports to identify discrepancies and make necessary adjustments.
  • Coordinated daily operations by overseeing construction activities and scheduling tasks.
  • Communicated daily with vendors to keep project fully operational.
  • Served as point of contact for clients to deliver information on work progress and resolve on-site technical problems.
  • Maintained records and logs of work performed and materials and equipment used.
  • Communicated with stakeholders on job milestones.

Heavy Equipment Operator

Clark Material Handling
02.1984 - 01.1991
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.

Education

High School Diploma -

Bishop Noll Institute
Hammond, IN
06-1977

Skills

  • Goal oriented
  • Relationship selling
  • Loan origination
  • Residential mortgage lending regulations

Affiliations

  • Goodfellows Club
  • Friendly Sons of Erin NWI

Certification

  • Certified Mortgage Compliance Professional (CMCP) - Mortgage Bankers Association.
  • Real Estate Sales Person, Iindiana
  • University of Illinois at Chicago, Asbestos Contractor/Supervisor
  • Environmental Management Institute, Asbestos Assessment: Management Planner

Interests

  • Team Sports

Timeline

Mortgage Loan Officer

Marquette Bank
10.2005 - 01.2025

Facility Manager

City Of East Chicago Public Safety Facility
03.2002 - 04.2005

Construction Site Supervisor

City of East Chicago
01.1999 - 02.2002

Asbestos Abatement Supervisor

School City of East Chicago
03.1991 - 03.2002

Heavy Equipment Operator

Clark Material Handling
02.1984 - 01.1991

High School Diploma -

Bishop Noll Institute

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